Joined In Sep 2017
No info available
I had purchased tickets 3 days prior to finding out that there were different folk festivals in Alberta. I purchased a large humber of tickets for a bachelorette party. When I called I did speak to some one right away and they sent my request for a refund to the producers who immediately denied my request. A girl friend of mine recently had to return tickets through another sight for a similar reason, within a couple days of buying them and had no problems and good customer experience. I understand it was my fault for choosing this wrong folk fest however seeing as it was a large amount of tickets bought, I’m disappointed in ticketpro for not doing anything to accommodate.