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DO NOT PURCHASE CONCERT TICKETS THROUGH TICKETSMATE. My sister and I bought tickets for my mom and dad back on March 5th for the Billy Joel concert tonight and didn't get their tickets until today at 5pm ET (3PM MST). In case you missed that, THE CONCERT IS TONIGHT (November 29, 2017)! I spent hours (probably more than 24 hours total) on the phone with them trying to get their tickets when at 3 PM today, they told me my tickets were lost and they had to re-assign my parents. I've been dealing with their BS for almost 8 months now and can't even begin to tell you how disappointed and frustrated I am with them. They have the WORST customer service too. Save yourself the stress and buy your tickets elsewhere.
