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I ordered tickets to the 2020 NHL Winter Classic on the Ticket Monster website. Later that day, I received an email from Ticket Monster indicating my tickets were cancelled (I was told the seller could not meet his/her obligation). I then reordered tickets on Ticket Monster for different seats (now much more expensive), only to have my order cancelled AGAIN – this time LESS THAN 3 HOURS BEFORE THE GAME STARTED. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. I do NOT recommend using Ticket Monster.
