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bought many tickets online before ----usually under $10 service fee and receive a confirmation e-mail with e-tickets that can be downloaded and printed within 10 min. after completing the purchase HOWEVER bought tickets from viagogo a month ago ----received an email confirming my purchase along with a service fee of over $60 for 3 tickets BUT what I did not receive (and as of yet ,a month later) was any tickets. to make things much worse is there is no telephone no. or any way to e-mail them to ask for a refund for not providing the tickets I purchased. total scam ----I have notified my credit card co. and reported them to fed. comsumer protection agency . don't know how this company has not been shut down still waiting for answers!!!!
