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Terrible experience!! I've never had such a horrible experience trying to get a refund for a concert that has been cancelled for months! They REFUSE to refund me my money back even though on the official website of the artist and the official website of the venue that the concert was going to be held at has it posted as clear as day that the event has been cancelled. I even sent them a link to show them where this information was, and they just kept repeating like a broken record that according to them, they had not received news that the show had been cancelled. But it is EVERYWHERE THAT THE SHOW IS CANCELLED! What the heck!? How can a business like this be in business and allowed to do this!? Bottom line, contact your credit card or bank to help you deal with this fraud business. Totally unacceptable! I was trying to be a good consumer and try a "smaller company" but it is sad to say that I guess there is a reason places like Amazon and Ticketmaster are reliable sources to purchase from
