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STAY AWAY !!!! I bought and sold a set of tickets on their website last November and they wont pay me my money. So I have now paid for the tickets (€363) and another person has paid for the same tickets and they still won’t pay me. I have emailed them and called them over 20 times and they keep telling me my bank account details are wrong. I sent them my bank details via their “default method” via email and over the phone and still they say it is my fault because I am giving them incorrect bank details. One of their customer service agents told me “they are struggling to pay all their customers” so I presume they are using the “incorrect bank details” story on everyone !!! Ridicules company to deal with as the customer service person on the phone is always lovely but can do absolutely NOTHING to help the situation. There is no such person s a supervisor or manager, all you get is the same generic emails after every call and email.
