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Bought 4 tickets 2 months prior to the event. Site said the electronic tickets would be delivered via email instructions 1 week prior to event. 1 week prior to event no email was received, emailed support and an email response stating the email was delivered so I called customer support, spoke with a representative. Added the them as a contact to avoid possible spam filtering and was given assurance the email for instructions would be delivered later that day...again no email. Called again the following day, next representative said the previous agent gave me incorrect information and walked me through creating an account to receive e-tickets, seemingly problem solved. Day of event, at the ticket gate....denied entry because seller transferred the tickets via an app that was no longer accepted at the venue...shit show, through and through.
