Author: kron21blue47

I purchased tickets from Viagogo for a Billie Eilish concert for Oct 08, 2019, on Oct 05, 2019. Did NOT received my tickets even though I got a e-mail and it said that my tickets were transferred from this JAKE, to accept or refuse the tickets. WHOEVER this JAKE is, I accepted the tickets from this JAKE, but my tickets were never transferred to my account where I could receive them, total rip-off!!! BEWARE OF THIS JAKE! Probably a made up name! I had to purchase some more tickets from somewhere else where we could go to the concert! Mind-you, the tickets were still not available on the day of the concert Oct 08!!! I have been on the phone with customer service so many times and get the same go-around about getting my refund for the tickets that I did not get! They got the required documents, showing the required evidence that I did not get the tickets and where it showed in the account at Ticketmaster, it showed there were no purchases made! Viagogo has the evidence, but everyone that I talk to, tells me the same thing, that it has been sent to another department and I would be receiving a phone call from them, NO RETURN CALL TO DATE!!!! I would NEVER recommend this place to ANYONE!!! DON'T BUY ANYTHING through this place unless you want to be SCAMMED out of your MONEY!!!! I gave them a rating of one , but would have given them a 0 if it was available! Total piece of S**T of a website!!! Very Mad and upset at myself! Should have checked them out first before purchasing! Will never happen AGAIN, learned my lesson the hard way. AGAIN, DON'T BUY FROM VIAGOGO!!!!!!!