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I had tickets to Charlie Daniels on May 1 in DC that was obviously cancelled. I received an email saying if I wanted a refund I would have to send back the tickets. I never got the tickets. When I called to get refund I was told that it was too late for refund and could only have voucher. So much for customer service. Will never buy from them again and anticipate that using this voucher will be every bit as unsatisfactory as the "refund" process.
