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"The online entry for TicketOffice.com was located directly above that of the NAC Ottawa, the venue from which I wanted to buy tickets to a performance of Les Mis in Feb. 2018. I thought I was dealing with the actual box office, and that moment of inattention cost me 2.5 times the legitimate ticket price. I also "scored" tickets near the back of the balcony (the company stated they would access the 'best available seats') for the price of front orchestra seats. I later learned that TicketOffice is a ticket resale company. They state their prices in American funds, though that isn't declared openly until the credit card number is entered. That is also when I was told that the tickets would arrive by email a week before the event. It is not possible to get help from their (laughably titled) customer service department, nor do they offer refunds or rebates for their gross misrepresentations. I owe them thanks, however, for making me newly aware of this practice of ticket scamming by means of creating a legitimate-looking site that is seemingly part of the real venue. I will now be purchasing all my tickets directly from the box office.
