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I purchased tickets in December for a concert in May. The NYCB Westbury website directed me to their site to purchase tickets where the price was more than double than Ticket Master. When I called immediately to try to cancel the purchase, they told me tickets were Final Sale and couldn't be canceled. I then asked to speak to a supervisor, who was rude and not helpful. His name was Brandon. I then asked for a discount, and again nothing. When you call, they keep you on hold for almost half hour, and then tell you that your order was already put through and is being processed. The "supervisor" doesn't know what customer service is. Does nothing to try to keep a customer. Will NEVER buy tickets from here again. Think twice before you deal with this unprofessional company!!
