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We had a concert planned in September that got rescheduled to Dec and we will be unable to attend that date. The musicians website stated all tickets would be honored and refunded if unable to attend the scheduled event. I called event center and nope they don't refund rescheduled events per policy! Maureen the lady I spoke with was the rudest most unprofessional person I've ever dealt with! I'm so surprised after reading all the negative reviews they seemed to still be in business! The bad thing is the musicians may not even be aware that company's are not honoring what they clearly post on there website!
