Event Tickets Center Reviews

Is Event Tickets Center Legit & Safe in 2020?

1.3/5 18 Reviews Add Review

5 Things You Should Know
Event Tickets Center Review 2020

1. Is Event Ticket Center a legit site?

EventTicketsCenter is, in fact, a legit and safe secondary ticket broker exchange since 2005.

They claim to be a reliable nationwide network with a 100% guarantee the tickets are authentic.

With that said, there seem to be mixed Event Tickets Center reviews though (complaints on high-priced tickets and service fees).

event tickets center reviews 2020 are tickets real


Are EventTicketCenter tickets real?

Event Tickets Center themselves cannot sell fake tickets since they don’t own the tickets.

These ticket exchange sites are a go-between for the sellers and buyers

Tickets on EventTicketsCenter.com are uploaded by ticket resellers or “professional licensed ticket brokers,” so…

The tickets sold are not in possession at the EventTicketsCenter office.

are eventticketscenter tickets real

This is how most resale sites work and is standard practice.

Each ticket site, like Event Tickets Center, is supposed to provide a legit, safe and secure ticket exchange platform for sellers and buyers.

reviews event tickets center is legit

Above, is a positive Event Tickets Center review from a recent customer, but again there are mixed reviews though on the web.

When comparing EventTicketCenter vs StubHub, which are both resale ticket exchange sites, you’ll see some differences.

Is StubHub legit though as Event Ticket Center ticket sales?

Another popular site is VividSeats, but is Vivid Seats legit today as EventTicketsCenter.com?


What’s good about Event Ticket Center?

Compared to other ticket brokers online like Ticketmaster, this company is relatively smaller, but it is trying its best to provide the same level of service to customers as shown in some Event Tickets Center review.

One of the things that customers liked was the premium tickets (floor seats) available to some events.

event tickets center reviews concert tickets

When you’re on the checkout page you will see an “Event Ticket Protection” that you will help you to get 100% refund if you can’t attend.

is event tickets center legit reliable guarantee

If you get the “Event Ticket Protection” know that you must have a “serious illness, job loss or traffic incident,” because…

You will have show prove (ex: letter from signed Dr. if you’re sick) to get your full ticket refund (shown below).

eventticketscenter review legit ticket protection add on


2. Service fees and shipping cost

The service fees on EventTicketsCenter is about 31.5% on an average order of the subtotal (shown below buying NBA tickets).

This may seem a little crazy, but this is almost the standard service charge (around 30% of subtotal) with other ticket resale tickets.

event tickets centers service fees delivery payment

When ordering NBA tickets the delivery charge for us was $8.95.

3. Can I change or cancel my order?

Another common thing among ticket sites is there are no refunds or exchanges after ordering.

This is a standard rule with event ticket sites, since most sites don’t actually own or have the tickets on hand.

event ticket center can I cancel an order after its placed


4. Review summary

According to many negative Event Tickets Center reviews, we are on the fence with this company at this point.

Many of the unsatisfied customers accused the company of being a rip-off for charging over face value than what the price showed on the actual ticket stub after they received them. These complaints are pretty common among broker reviews, and EventTicketCenter.com reviews are not an exemption.

eventticketscenter bbb better business bureau complaints

We did notice too that EventTicketsCenter on BBB.org has an alert out from a pattern of complaints rating currently, and 1 out of 5 stars with over 71 complaints in the last 3 years.

Keep in mind this ticket site EventTicketsCenter.com sells millions of tickets each year, so the complaints are small compared to its overall business.


5. Any good alternative sites?

Here’s our top 2 ticket sites today we like.



1. TicketExchangebyTicketMaster

> best for sports tickets

Why TicketExchange by TicketMaster?

> It’s the official resale site for the NBA, NHL, NFL, and WNBA

> safe and secure ordering process that’s simple

> 100% authentic tickets that are verified for authenticity by TicketMaster

> tickets delivered within minutes after ordering via e-ticket email delivery


2. TickPick

> good for concerts, broadway shows, and sports tickets

Why TickPick?

We have tested TickPick.com and got positive feedback overall from other TickPick reviews.

> no hidden fees and easy ordering process compared to other sites

> ticket search w/360-degree seat view

> grades every ticket from sellers based on price and seat quality

> options to pay w/ credit, debit, PayPal, or affirm (monthly payments)

stubhub vs tickpick reviews savings


We did compare Event Tickets Center vs StubHub because some might ask, what’s the real difference, and is StubHub legit and reliable?

StubHub seems to have a larger selection of tickets to choose from to events in over 50 countries.

Also, Event Tickets Center service fee is about 31.5% and StubHub’s service fee is about 30%.


Share your Event Tickets Center review below.

Your feedback matters.

Keywords: eventticketscenter review, is event tickets center reliable, is Event Ticket Center safe, is event tickets center legit, Event Tickets Center reviews 2020

18 Reviews for Event Tickets Center Reviews

Chico33100 1 Reviews
In This Moment(Detroit)
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Bought these tickets 4 months ago and now with the quarantine its obvious its not gunna happen. They refuse to give me a refund! I will pursue other options. BTW Ticketmaster has already refunded my other friends that were going. I will not use this site again!

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abieburkus3 1 Reviews
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I bought some tickets for a show on a Saturday. I don’t live near Portland so it is a lot of work to see shows. My show got cancelled then rescheduled for a Thursday later in the year when we can not make it. I told them our problem and they told me they will not work with me for a refund. It’s all about the money for this company. Definitely recommend DO NOT use this company.

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foxeegrandma94 1 Reviews
Johnny Mathis
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Even though it does say tickets are non refundable, the fact that we are in a nationwide pandemic should void that. 4 tickets were almost 2000 so ins s/b included.

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jetharvey67 1 Reviews
Terrible!! Scam! Sent wrong tickets and wouldn’t change them!
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Do not use this company! We order tickets months in advance, and the day before the concert they sent us the wrong tickets. They said there was nothing they could do, and then when my daughter was headed to the concert they voided the tickets because I complained. I had to buy her new tickets from another vendor an hour before the concert started!

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Frank 1 Reviews
We were put on hold for awhile on the phone

Purchased 2 tickets from EventTicketsCenter recently. We didn’t have any problems, except paying 5 times the face value and we were put on hold for awhile on the phone before speaking to their customer support.

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Fake Tickets
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Aunt purchased them for my daughter. They drove an hour up to the event center only to be told that the tickets are fake.

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bighair234 1 Reviews
This was not a good experience,

I understand they are brokers, but charging $22 service fee per tciket and $8.95 to email you a link is very sketchy. Stay with known tcket selling websites, ticketmaster, stubhub, livenation, etc. I felt like a shake down victim and idiot by working with these slime balls.

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jesse.wayne7624 1 Reviews
Complete Scam

We have been getting a run around for months. They keep sending a link to claim tickets that doesn’t work. The concert is tomorrow and they have no idea where my tickets are. It has been to long to dispute the charges with my credit card. My wife has called no less than. 10 times. These people are crooks.

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mfernandes2720 1 Reviews
Scam, rip off

We bought ticets for a comedy show in boston Ma. I bought the tickets on october 1st 2019. I was sent a link to claim my ticket. I acceptt the ticket only to find out that the ticket transfer was accepted by another email which was not mine. For aan entire month i spoke with the seller and ticket master to reolve the issues. 2 tickets was 416$ that was a lot of money. Ticket center kept telling me that i claimed the ticket and couldnt tell me where the ticket was. The day of the event i showed up at the event with hopes that the box office would help me but they said my name wasnt on the information at all. Finally i spoke woth a great guy over at ticket .astee and he told us that the ticket that i was trying to claim was actually sold to 2 difderent parties. Another couple ended up going with our ticketss. So event ticket center seels the same tickets to different people and scamm people. 8 months pregnant and driving to boston for no reason. Now i will report them as fraud on my credit card. Stay away from them everyone.

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Kim 1 Reviews
Fortunately was still allowed in after spending 40 minutes at customer service

Do not buy tickets from this site, they are not legitimate. They told me they electronically transferred the tickets to my name but did not. Fortunately was still allowed in after spending 40 minutes at customer service counter so was late to event and told not to use this vendor for tickets.

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funetix6 1 Reviews

Tickets through this site were $100 higher for the exact same tickets on the Ticketmaster site. On top of that ripoff they charged 8.95 for “delivery” via email (only option). Ridiculous ripoff.

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Lynnfrank9195 1 Reviews
Deceptive, Fraudulent Website Designed to Dupe Distracted Buyers

In the middle of dinner with the wife the billboard near us mentioned a show we both wanted to see. Great. I searched on google “Ovens Auditorium” “Charlotte” “Frankie Valli” and the ticket seating map with price selection came up. All of which was powered by EventsTicketCenter due to their positioning their site to appear as the first option. I should have realized it was not ticketmaster. The price of the ticket was set at double the box office rate (how do I know? I went to the box office next day and bought regular priced tickets) set at $115 for $51 tickets. Then after submitting, dual service charges totaling $96 appeared on my statement and ONLY appeared AFTER I entered the purchase button. I immeidately emailed them to cancel (they ignored me of course since their entire business is set up to dupe people one time only). When the link for tickets arrived next day I ignored that and did not download. Fortunately, I own a business and run significant amounts of money through my Chase premium/preferred CC and they immediately revoked the charge from the vendor .The next day I drove to the venue (only 8 miles away) and bought regular tickets at the box office for $51 for the same mezzanine area. ***DO NOT BUY FROM THIS SUPPLIER UNLESS ALL REPUTABLE SELLERS, SUCH AS Ticketmaster or the venue itself, is confirmed to have no regular priced tickets left. BY the way the event was only 1/2 sold out as per the security guy I spoke to the next day and there were abundant tickets available at regular retail price. I could even have walked in 2 hours prior for the $15.00 special within 2 hours. My fault for being distracted and buying something while at a restaurant having dinner. NEVER AGAIN !!!

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john.fisher4766 1 Reviews


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Tiare 1 Reviews
I did not receive my tickets when it was due and it’s a huge ripoff

I did not receive my tickets when it was due. It came a day late, and when i did receive my ticket, it’s no until AFTER I received it did I realize how high it had been marked up. My ticket was 45.00, issued to a completely different person and they charged me $142.00. They said $15 was for the shipping and who knows what the rest of the money was used for. I was very nice when inquiring about the cost of the ticket, but the person who responded was rude and didn’t explain any further what the extra costs were. There are many places to buy tickets from. It’s a huge ripoff and good luck calling and trying to get a real person. The whole operation seems very fishy.

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eliomoroni91 1 Reviews

Sorry for my English. Event Tickets Center is a fraudulent company of thieves. My wife and I booked two tickets for Christmas Spectacular at the Radio City Music Hall, $ 425.57 – paid in August 2017 by credit card. In December, when we left Italy and reached the theater, we discovered that our seats were occupied and we were invited to go out. Forwarded the complaint to Event Tickets Center, after some brief exchange of emails, even today, May 2018, no longer respond. Elio Moroni – Rome – Italy

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qstockham73 1 Reviews
Event Ticket Center Is A Scam!

I like hundreds of others bought concert tickets with Event Ticket Center and was charged extra per ticket. I disputed it with my credit card company and they weren’t able to get the Ticket Center to reimburse me but they dd credit my card the amount which I was very impressed they backed me up or I would of been out over $100 fee for my tickets. Don’t buy on their site. They hide the fact they charge you until you pay and easily overlooked their hidden fee.

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pavelgutsa62 1 Reviews
Avoid this service at all means, it is a rip-off

This service resells the tickets they buy from other services and charge double prices. They pay for Google advertising to show up at the top of the search list when you are looking for the tickets. Do not use them! Check other services and you see that the prices are much cheaper! This is a rip off. I bought tickets for $78 each which Ticketmaster sells for $42. On the top of that they charged $21.84 service fee per ticket in addition to the $36 profit they already made per ticket, and charge $7.95 fee for electronic delivery, which nobody else does. So they sell you a $42 ticket and make at least $58 profit on it – nice! When I tried to cancel the order right after making it by mistake, they did not reply for 14 hours, then they processed the order and replied – oops, sorry, already processed, cannot cancel now. Very dishonest service, do not use!

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mtwaltman70 1 Reviews
Do not purchase tickets…huge scam!

Purchased 3 tickets to Supercross in Anaheim not realizing they were a broker or scam. Tickets were $139 each but then they added $45 PER ticket in “processing fees” and another $7.99 for delivery fees. We paid $554.58 for 3 tickets not knowing better for Xmas gifts. Then they called and moved our seats and told us it was a great deal and emailed us tickets that don’t have an amount listed. We looked it up and tickets are only $65 for the exact same section. They blame it on market fluctuations within the month but then after questioning it they admitted they made a profit. And does it cost $7.99 to email tickets? Doubt they are even legit at this point. They need to be shut down!

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