I bought two tickets for Metallica at the Chase Center for Sept 6 about a half year prior for $800 each. Month four, since I have not received my tickets, I made multiple calls up until a week before the concert. They assure me I would receive my tickets about 5 days prior to the concert. Three days prior, and no sign of a ticket, I contacted Visa charge card to see if they were able to do anything. Visa refunded me the money pending an investigation. I received an email by Viagogo less than 20 hours prior to the start of the concert explaining that I could transfer the tickets to my Ticketron account. By then I had made other plans. Also this outfit never had the tickets, since they are a “reseller” and so me a pair of tickets from another seller who had paid only $125 for the ticket. I could have bought the tickets on the day of the concert for half as much as I had originally paid for them. These guys are crooks. I will never deal with them again.