DO NOT USE THIS company! SCAM! SOLD MY TIX FOR 2k Each for F1 and they have no customer support!

What a horrible experience. I oredered tickets through Ticketmaster resale as i trusted the Ticketmaster brand. But when i didn’t receive my tickets in the mail, i tried to reach out to customer service 8 days before the event. But the customer support line for “ticketmaster resale” had a voicemail stating “phone support is not available at this time. please email customer service at….” but then when i emailed, i could not get a response either! I called the regular ticketmaster support line and they told me they are a different company than “ticketmaster resale” and could not help me. Really??? then why do you lend your brand and logo to a company who will rip people off??!! I NEVER got my tickets so had to go onto Vivid Seats to buy new tickets and got my tickets sent to me FEDEX overnight (go Vivid Seais! Five starts from me). THEN, i got a confirmationv via email for WILL CALL from yet a third party company than “ticketmaster resale” for my original tickets but the email came on the day of the concert FIVE hours after the concert started. Shake my head. So, basically, i never got my tickkets but they charged my credit card and say they had my tickets at Will Call, albiet 5 hours after the concert started. Shake my head. DO NOT BUY TICKETS THROUGH TICKETMASTER RESALE. YOU WILL GET RIPPED OFF!!!!!

Ticket master exchange is a scam – I sold tickets worth 250 USD in the platform and never for my money. I literally wrote to them every single day begging them to give me more information on my check but I got no responses with any definitive information. They don’t have a customer service number to call. At this point I have given up on ever seeing that money again.

I went through a lot of Ticket Exchange By TicketMaster reviews to make sure they were legit, since I had not purchased form them before. Had never bought tickets from the resale market before. After ordering though I immediately received a confirmation saying tickets would arrive in 4 days. They arrived in 3 days, which was a surprise. Went into our show a week later, and had great time!

I wasn’t sure about using this site Ticket Exchange By TicketMaster being in the resale market, but everything seemed to work out just fine. Ticket arrived about a week after ordering. Went into the venue and enjoyed the concert!

I was surprised to see the selection of tickets still available just 3 days before the event. It sold out from Ticketmaster within I think the first day. Glad TicketExchangeByTicketMaster had some good ones left.

First, let’s be clear, I DID NOT PURCHASE through this site. I was the victim of identity theft through my lost credit card… CreditOne Bank was the Credit Card company, and they allowed a charge of over $1K to be charged to my card with Wrong info listed, fake email addy, wrong phone number, etc. After 7 1/2 months of fighting with CreditOne, I finally found the customer service line for Ticket Exchange by TicketMaster, and AMAZINGLY, they picked up, transferred me immediately to their Fraud division, who promptly apologized that this had happened and processed the credit…. The amount of Stress and Anxiety that I have been dealing with because of CreditOne’s LACK of customer service is HUGE!! First, they claimed that this charge was NOT FRAUD because they received a receipt from Ticket Exchange By TicketMaster with my name on it… Case Closed. My Recourse? They said to “appeal” the decision, I would need to go to the Police file a report, then they reopen their “investigation”. ? After numerous follow ups with their Fraud Division (WHO DO NOT PICK UP PHONES!!) and multiple “Managers”, I was told several times that a reversal in decision had come, and a credit would appear within 7-10 business days…. This story is SOOOOO long, I’m going to stop here. Let me end by saying once again, THANK YOU and KUDOS to Ticket Exchange By TicketMaster Customer Service and Fraud Teams for IMMEDIATELY righting a wrong that My Credit Card company wasn’t willing to.

We ordered tickets for an NHL game in our home town. Had been to many games, but never purchased from TicketExchangeByTicketMaster.com before. This game we attended was sold out from the venue, and a friend referred this ticket exchange that’s owend by ticketmaster. We found 2 tickets in the 100 level that were reasonable.

The tickets were expensive with the service fee. I didn’t realize it would be so much. My wife wanted floor seats, so we got them, but paid a pretty penny. I do, however, like the ticketexchangebyticketmaster.com. This resale site seems to be more secure and reliable then others I’ve used since they can verify tickets which originally come from TicketMaster, who I believe is the primary source working with venues.

I ordered tickets to a concert in Portland 4 days before the show, and I was able to just print them out and worked good to get in. Good experience overall, but prices for the concert I wanted was steep.

Ryan in customer service did an outstanding job of resolving an unexpected experience when I was ordering my tickets on-line. I called in frustrated, he listened, took my information, researched it and resolved it within a short amount of time rather than days! Great job! My teenagers and I appreciate it!