SeatGeek Reviews

Is SeatGeek Legit, Reliable & Safe in 2020?

2.4/5 9 Reviews Add Review

6 Things You Should Know
Before Buying from SeatGeek

SeatGeek Review Updated 4/15/20

1. Is SeatGeek legit?

SeatGeek.com, launched in 2009, is a legit ticket platform that has sold millions of tickets for 10+ years, but there are some negative reviews saying it wasn’t the most reliable site.

Overall, SeatGeek’s review rating here is a 2.9 out of 5-star rating with common complaints saying:

     > prices w/ service fees (30-34%) are higher than others

     > ticket delivery was delayed on a few orders with certain events

 SeatGeek says they search dozens of the top ticket sites.

ticket reviews 2019 compare legit seatgeek

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2. What’s good about SeatGeek?

     > searches dozens of the top sites for the best value on tickets

     > price match guarantee (spot a better deal and they’ll cover the difference)

     > deal score system (analyzes and rates all tickets from sellers)

     > 10 years in business (started 2009)

     > top-rated Inc. 5000 company

Currently, SeatGeek has an A+ rating with the BBB (as of March 2020) with 3.5 out of 5-star rating from 199 reviews.

seatgeek reviews bbb.org accredited legit rating

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SeatGeek uses smart Deal Score technology to show you the best tickets available by rating each ticket from their sellers for sporting events, concerts, and theater shows around the country.

With SeatGeek’s ticket exchange they offer an exclusive platform to sell tickets.

SeatGeek seems to be overall a reliable and secure ticket exchange website with a guarantee.

is seatgeek legit?

SeatGeek offers more than just a place to buy tickets they say, SeatGeek claims they have the largest inventory on the web.

seatgeek-reviews-search-tickets-largest-inventory

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SeatGeek, since its opening in 2009, has received four awards, including a Webby Awards nominee for web services and applications.

Here’s out this Deal Score savings feature on SeatGeek works, and has received positive feedback from buyers and sellers as seen in SeatGeek reviews.

seatgeek reviews deal score is legit reliable

With this Deal Score system, SeatGeek analyses and rates each ticket deal according to the location of seats, prices, and historical data.

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seatgeek reviews 2020 legitimate tickets score deal

Many SeatGeek reviews have expressed the usefulness of this system called Deal Score because it helps consumers decide when to buy tickets for an event.

It’s a good idea to check SeatGeek reviews below from customers as well to know if SeatGeek is still a good, legit and reliable ticket source in 2020.

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seatgeek-reviews-seating-chart-3d-views

seatgeek-reviews-save-money-deal-score-system

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It will still be the customer’s decision as to when to buy the tickets and SeatGeek reviews will be able to help customers make a dependable decision with better info.

We found you can get $10 off SeatGeek with code: SEATGEEK10.

SeatGeek has been around since 2009 and searches dozens of the top ticket sites and presents all the tickets in one place.

vividseats vs seatgeek review tickets

Vivid Seats vs SeatGeek

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Note: SeatGeek’s service fee is about 32% on top of the subtotal.

You can select to show “Price with fees,” so you know what you’ll be paying upfront.

seatgeek fees to buy service charges

SeatGeek ticket fees price options to choose from.

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We did find though that more than 90% of the SeatGeek reviews gave this company 4-5 stars based on their personal experience with SeatGeek being reliable.

Overall, most SeatGeek reviews are legit with a mix of complaints and postive experiences from customers.

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3. How’s the delivery of the tickets?

At this time, it looks like SeatGeek can only offer tickets to those from the:

     > United States

     > Canada

     > Mexico

SeatGeek offers these delivery options:

     > e-tickets tickets are uploaded to your SeatGeek account within 48 hours of the event

     > mobile transfers and flash seats are emailed within 48 hours of your event

     > shipped tickets, which can vary, but usually will arrive within 3 days of the event

seatgeek reputable ticket delivery shipping

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4. What are the service fees?

Another common thing among ticket resale sites that’s not popular is hidden fees or extra services charges at the checkout.

With SeatGeek their services fees for NBA are about 32% of subtotal.

seatgeek.com fees review ticket charge

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One good idea is you can see the service fees when searching for your tickets on SeatGeek.com, so you don’t have to get to the checkout and get a surprise.

review seatgeek fees tickets vs other

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5. Can I change or cancel my order?

Although this process used by SeatGeek is getting more popular today, not all people are convinced about its effectiveness according to some SeatGeek reviews.

One thing to keep in mind, all sales are final, and no changes can be made after ordering on SeatGeek.

seatgeek.com reviews cancel refund order policy

This policy is common among most ticket resale sites on the web.

You can, however, get a refund if your event gets canceled and not rescheduled.

seatgeek reviews legit promo code savings_______________________________________________

If you want to check to determine if now is the best time to purchase tickets for an event that you wish to attend, you can visit SeatGeek.com to check their statistics.

We also, found you can get $10 off SeatGeek with code: SEATGEEK10.

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6. Any good alternative sites?

Our top 3 ticket sites we like and use.

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ScoreBig

    good for concerts, broadway shows, and sports tickets

Why ScoreBig?

     > we tested them and got positive feedback from other ScoreBig reviews.

     > 100% safe checkout process

     > get 10% off ScoreBig w/ coupon (code: welcome10) on your first order

     > extra event ticket protection (get 100% reimbursed and 24/7 assistance) 

     > options to pay w/ debit/credit card, PayPal, and PayPal credit (monthly payments)

scorebig reviews legit event tickets

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TicketClub

    good for all events w/ premier membership (no service fees)

Why TicketClub?

     > no service fees w/ $49 premier membership (save up to 30% off fees)

     > member only ticket prices (w/ membership)

     students can get free TicketClub membership (usually $49.99)

     > 100% safe checkout process

     > extra event ticket protection (get 100% reimbursed and 24/7 assistance)

ticketclub reviews legit tickets with no fees

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Ticket Exchange by TicketMaster

    best for sports tickets

Why Ticket Exchange by TicketMaster?

It’s the official resale site for the NBA, NHL, NFL, and WNBA

     > safe and secure ordering process that’s simple

     > 100% authentic tickets that are verified for authenticity by TicketMaster

     > tickets delivered within minutes after ordering via e-ticket email delivery

is ticketmaster resale tickets legit and safe review

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We did compare SeatGeek vs StubHub because some might ask, what’s the real difference, and is StubHub legit and reliable?

StubHub seems to have a larger selection of tickets to choose from to events in over 50 countries.

Also, SeatGeek’s service fee is about 32% and StubHub’s service fee is about 26.8%.

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9 Reviews for SeatGeek Reviews

I lost $620, no refund for Roger Waters, Lost my job, Covid-19, no income and postponed til?2021?
View All

1.0

I requested a refund due to Covid 19, plus I lost my job, and the event, Roger Waters, is not planed for another year or more and had been postoned, you people don’t realize that this is not a normal situation of circumstances and your normal policy is no refunds, all sales are final, you should do the right thing considering these unprecedented times and give refunds to people who request them. I am out $620.60 that I can not afford right now, and to hold on and wait for a concert that is going to maybe happen in a year and a half, when I am trying to pay my mortgage and bills with no income. MARK MY WORDS , I will never use your business again and I will tell everyone forever what you did to me during the Covid 19 outbreak, and I meet a lot of people in my business that I have owned for 30 years. P.S. I am posting this on every review site out there for as long as it takes! Michael O

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Do not buy tickets from SeatGeek
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1.0

I bought 3 tickets to the CMA country festival in 6/2020. The festival is canceled but SeatGeek says it is postponed. They say it is postponed to June 2021. They are playing word games. This is canceled and this festival will not be repeated. The June 2021 festival was already scheduled. Do not purchase tickets from this site.

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cain600083 1 Reviews
DO NOT DO BUSINESS WITH SEATGEEK.COM
View All

1.0

I purchased 2 tickets for my wife and I to see Kenny Chesney on 4/18 in Arlington, Tx. Roughly three weeks ago, Kenny publicly stated he was cancelling all of his events for 2020. I have asked for a refund from Seatgeek, and they have repeatedly stated that his concert is merely postponed. That, for that reason, they don’t need to, or aren’t willing to refund. Its Coronavirus for heavens sake. People are dying in the streets, but Seatgeek wants to hold onto your money instead of doing the right thing, and automatically refunding. DO NOT DO BUSINESS WITH SEATGEEK.COM

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mantalk2793 1 Reviews
Not costumer friendly.
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2.75

Ticket prices are deceiving. Dissatisfied with the outcome of tickets received. Had to eat the lose and sit wherever in GA. They love their sellers, though.

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Ray 1 Reviews
Tickets are legit, since I’ve used them twice now
4.0

SeatGeek is a good site to compare many different ticket companies. Tickets are legit, since I’ve used them twice now, but I wish tickets were cheaper though. Some of these events are way overpriced I think.

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Jacklyn 1 Reviews
Had no issues getting into the venue
5.0

My experience with SeatGeek was good. I was able to get a fair price on 4 tickets on by the stage, which I wanted and ordered them just 3 days before the concert. Tickets were legit, as we had no issues getting into the venue.

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kubeckjessica9 1 Reviews
I feel SeatGeek has high ticket fees
1.0

I purchased tickets for $140 each to what was advertised as “Goo Goo Dolls in Concert”. After purchasing I received the tickets via email which is then where I discovered that it was a Christmas Concert being held by a radio station. When I looked into the website of the radio station I then found that tickets 3 rows CLOSER than my seats were listed as $33 with fees! I emailed seat geek explaining the situation and how they had falsely advertised the concert and have marked up the tickets outrageously and just received a generic email stating they do not do refunds.

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Kate 1 Reviews
SeatGeek.com came through for us
5.0

I got my friends and I tickets to see Billie Elish concert-show, which was sold out from the venue box office. SeatGeek.com came through for us in providing us with what I could see was the best deal after comparing other sites.

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yglukhovsk28 1 Reviews
The double price for performance.
1.0

I ordered two NYC ballet tickets from SeatGeek for $ 431.30, no information about the fee and the real price. I used website “New York City Ballet Tickets / SeatGeek “. Next day I had got two tickets for $ 109 each. I called to NYC ballet office and I found out the tickets was bought by some private person in the ticket office of the NYC ballet. I tried to cancel my order but Seat Geek refused to cancel it and refund me expenses. Don’t use that “broker ” if you don’t want to pay the double price for an event. They introduce yourself as the IT firm. Really it is a banal speculator using the logo NYC ballet.

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