Is TicketMaster Legit, Reliable & Safe in 2020?
4 Things You Should Know
Before Buying from TicketMaster
TicketMaster.com has been a legit and safe online ticket provider with a global presence (32 countries currently), allowing customers all over the world to enjoy live entertainment since 1982.
As you’ll see below, TicketMaster does have some complaints on BBB.org, but it’s a small percent compared to the 500 million primary tickets that are sold each year via TicketMaster.com.
Other resale sites today allow sellers to market their tickets before they actually even have them on hand.
With TicketMaster and its resale tickets, every ticket is processed and controlled by TicketMaster.
If a TicketMaster customer cannot attend an event anymore it can be resold back on the site, introducing TicketExchangebyTicketMaster.com.
When a new customer buys that ticket it’s usually processed and delivered via your phone, guaranteeing the tickets to always be in your name.
TicketMaster sells official tickets, which come straight from the artists, teams, and venues.
When you buy tickets from fans and other sellers, you don’t get someone’s old ticket.
You will get your name on the tickets, so they cannot be counterfeited.
TicketMaster.com is all about customer service and ensuring customer satisfaction, which is why they have implemented several initiatives to make sure that customers don’t get stuck with tickets they don’t want or can’t use.
TicketMaster.com has some of the best practices in the business when it comes to having legit and safe platform with 100% real tickets.
When looking at other sites like StubHub vs TicketMaster, you’ll more overall positive reviews with TicketMaster.
Some people might even question StubHub’s ticket practices and ask themselves, is StubHub legit?
Well, yes, if you don’t mind paying up to twice as much with fees at up to 40% through StubHub, or TicketMaster’s fee is up to 23%.
Also, when looking at SeatGeek reviews there seems to be more positive reviews too compared to StubHub.
Most ticket websites do not allow you to exchange or upgrade after you’ve ordered.
TicketMaster.com will also exchange your tickets if you find better ones, but there are a few rules as shown below.
If an event is canceled, TicketMaster issues a full refund, and if an event is rescheduled and you can’t make it, you can also request a refund.
Keep in mind, if you can request a refund from TicketMaster and get approved the refund can take 7-10 business days to get back.
As with all ticket websites online today there is an “All Sales Are Final” policy for TicketMaster purchase (as shown above).
Another plus about TicketMaster is they have different payment options including:
– FlexPay gives you the ability to buy now and pay over time.
It’s like virtual credit with no card, but there will an APR (below you’ll see 9.99% APR) for an order placed at $312, which would be $52 minimum payments for 6 months.
One negative aspect of Ticketmaster reviews we found was is you will pay a service fee at the checkout, which can be up 23% added to the subtotal.
All ticket companies will have service fees or service charges, and if a site does not show any extra fees, just know that the fees are hidden in the ticket price.
You can see to above, that most orders are not refundable on TicketMaster.com, which is how all ticket sites work these days.
Other customer’s complaints were about paying more than face value than the price on the ticket stub.
TicketMaster has an A+ rating on BBB.org, but as you can see there are some negative reviews though with TicketMaster on the Better Business Burea website.
Overall, TicketMaster has been a good, trustworthy and reliable online ticket platform since 1982 and has a global presence in 32 countries.
TicketMaster idea was originally founded in 1976 in Phoenix, Arizona and it originally licensed computer programs and sold software systems.
Then in 1982, it became a computerized ticketing website as we know it today, TicketMaster.com.
They maintain exclusive ticket-sales contracts with major venues, which means TicketMaster.com is the place to check for to buy tickets to pretty much any sports game or event, concert, live show, theatre performance, musical, play, or family event that you can think of.
They are always aiming to provide customers with the best possible experience through their services.
One last mention is TicketMaster has ticket deals, including savings up to 50% off (see below).
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I bought tickets off Ticketmaster to go to a event, well I guess someone owned them and was just selling them on ticketmaster and well the event got canceled and now I asked for a refund. But since they didn’t come straight from ticketmaster (even though I bought them off there site) I don’t get the money the original guy that bought them does! Now I asked for that guys email and all that stuff and they don’t know I guess no help what so ever I always used Ticketmaster and talked good about them well for now on I’ll go to vivi seats or stub hub I guess money wasted!
What I like about TicketMaster is you know you’re getting legit tickets that will work. I’ve read several bad reviews on competitor ticket resale sites that for some reason have issues with tickets not being valid. I’m not taking that risk anymore with other ticket sites.
I always prefer to buy from TicketMaster.com if there’s good seats still available, since your getting tickets at face value. Although you will pay an extra service charge, I feel it’s similar to others. Actually, comparing tickets on TicketMaster vs StubHub I can see StubHub has much higher fees.