Is Box Office Ticket Sales Legit & Safe in 2021?
5 Things to Know Before Buying
Review Updated 9/20/2021
BoxOfficeTicketsSale.com seems to be a legit and reliable ticket platform since 2007, but there are some complaints to be aware of (see BBB report below on #4).
BoxOfficeTicketSales.com has 12 years of experience in the ticket industry and has helped nearly 1,000,000 customers.
According to some recent Box Office Ticket Sales reviews seen, it doesn’t seem to be the most reliable ticket site (see our top alternative ticket sites below).
They offer a good selection of tickets to sports games and events, theatre performances, concerts, and Las Vegas shows.
Box Office Tickets review shows they are a trusted brand for premium event seating and tickets, as all of the tickets offered on the website are guaranteed to be 100% authentic.
BoxOfficeTicketSales.com provides customers with good customer service and completely secure online shopping.
Customers are free to purchase tickets 24 hours a day, seven days a week, and are guaranteed that a trained sales representative will process the order to ensure proper handling.
BoxOfficeTicketSales.com has a call center that is open daily from 7:30 am to 6:00 pm Central Time, to help customers with any issues.
When comparing BoxOfficeTicketSales vs TicketMaster, we see that there are more positive TicketMaster Reviews on the web.
TicketMaster has a partnership with many venues to sell primary tickets at face value (with a service charge too though).
Box Office Ticket Sales website, started in 2007, ensures that their customers have a safe and secure experience in buying tickets from the website.
All transactions that g or through BoxOfficeTicketSales.com are managed through a secure site.
It’s protected by Secure Socket Layers software, which is industry standard for securing online purchases.
BoxOfficeTicketSales review does show they guarantee that their customers will have a safe buying experience with multiple payment options to choose from.
If the tickets chosen by a customer are unavailable, BoxOfficeTicketSales.com will substitute a comparable ticket at no extra charge.
The only negative aspect of Box Office Ticket Sales review is that tickets that are being sold on the website are often above face value, though they could also be below face value. This is because the tickets sold on BoxOfficeTicketSales.com are often obtained through secondary market ticket sellers to be resold.
Another common thing seen among Box Office Ticket Sales reviews was their service fees and delivery charges.
BoxOfficeTicketSales.com service fees can be up to 30% (as shown below) when ordering NBA tickets.
To be able to provide the best tickets to the most popular events, Box Office Ticket Sales review reveals they often have to charge their customers a premium price. All ticket prices include additional service charges and handling fees, so customers don’t have to worry about hidden fees.
Overall, Box Office Ticket Sales is a good ticket provider, but keep in mind they are a resale site with some negative reviews.
Keep in mind, Box Office Ticket Sales on BBB.org has some complaints and low customer review ratings, but this is a small percent of their total overall business sales.
Most complaints about BoxOfficeTicketSales.com are about their service fees and customers think they are actually a venue box office.
Remember, they are a ticket reseller, and pricing may be above, or if timed right, can be below face value.
They offer tickets to all of the top concerts, sports games and events, Las Vegas Shows and theatre performances.
It’s common to see complaints and negative reviews with almost any ticket resale site on the web.
With that said, it’s worth taking a look at TickPick Reviews, and you’ll see TickPick is a legit ticket company compared to Box Office Ticket Sales website with no hidden service fees (and you can bid on tickets too for certain events).
Compare all our top 3 ticket sites below for the best deal.
> best price guarantee and up-front pricing (no service fees)
> grades every ticket from sellers based on price and seat quality
> options to pay w/ PayPal or zip (4 interest-free payments)
> ticket search w/360-degree seat view
Why TicketExchange by TicketMaster?
We have tested Ticket Masters Resale and got overall positive feedback from most Ticket Master reviews.
> safe and secure ordering process
> 100% authentic tickets that are verified for authenticity by TicketMaster
> tickets delivered within minutes w/ e-ticket email deliveries
3. Vivid Seats
We have tested VividSeats.com and was good for us, although there are mixed VividSeats reviews., but recently rebranded with better support.
> largest independent secondary ticket marketplace to live events
> the official ticket provider of ESPN
> good prices compared to most ticket sites
> voted best in-house customer support team
> extra event protection add-on at checkout (100% reimbursed if an accident)
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Keywords: is Box Office Ticket Sales safe, Box Office Ticket Sales legit, is BoxOfficeTicketSales reliable, Box Office Ticket Sales reviews 2021
WORST TICKET BUYING EXPERIENCE EVER. BOUGHT TICKETS MONTHS AGO AND WAS TOLD EVRRY DAY THIS WEEK THAT THEY WERE WAITING FOR VENDOR TO DEND THEM TICKETS UNTIL 30 MINUTES AGO WHEN THEY TOLD ME TICKETS WILL NOT BE COMING AND THEY WILL REFUND MY MONEY IN 3 TO 5 DAYS. A DAY BEFORE THE SHOW. PATHETIC COMPANY AMD EVERY SPOKESPERSON INCLUDING TINA AND JESSICA IF THAT IS EVEN THE RIGHT NAME TREATED MEVLIKE TOO BAD NOT MY PROBLEM. HOW ANYONE CAN WORK HERE OR RUN A BUSINESS LIKE THIS IS BEHOND ME AS A BUSINESS OWNER. MY ADVISE DO NOT EVER USE THEM WHICH I WILL MAKE SURE I TELL EVERYONE I KNOW. ABSOLUTELY HORRIBLE PEOPLE AND EXPERIENCE. I HAD PEOPLE COME IN FROM OUT OF STATE AND NOW HAVE NO TICKETS.
Never ever buy tickets from them way over priced and poor customer service didn’t send tickets until few days before event had to call 3 times to get it right
This is the worst and most fraudulent company to deal with. I never got my Laver Cup tickets before the event 9/24/2021, and now I can’t get reimbursed for $4840 worth of tickets. I notified the company several times before this event to see how to get the tickets. I was told they would come 9/21/2021. They never came nor was I notified on that day.
It is absolutely shocking to me that this company has good ratings anywhere online! I have to believe that their ratings are falsified. You can absolutely do that. Maybe if enough people review these people on online platforms, the truth will come out eventually. I just paid over 500$ for 2 tickets to Radio Music Hall in NYC. It seemed strange to me that this place sent me to Ticketmaster to collect my tickets. They present themselves as a place like Ticketmaster when you are making a purchase. They even display a high star rating. (On every platform that I have googled legitimately, they do not have good ratings FYI). So just for the fun of it I thought I will Google Ticketmaster myself and see how much they would charge for seats right next to it. They were $155 per ticket with minor fees! I then went to radio city myself to see what they would charge for seats right next to the ones I purchased. They were only $125 each!!! Someone might say…..well, you should have checked them out better, but everything looks to be on the up and up until you start really digging! Google has their reviews at 1%! So how do you see a different rating when you go to purchase? It seems that everything is OK until you find out they are purchasing the tickets off of Ticketmaster and then upcharging those tickets even higher! And then it is too late! Because they have a zero return policy and they take your money before they tell you that they are going to do that! I am going to check and try to share this review everywhere I can so that this company can be shut down! The bad part is they probably have a lot of money LOL! If everyone does this that discovers the truth about this company however, maybe it will work eventually!
This is not ticket master or any venue. They are total rip off artists. NO ONE should buy from them. These people charged my 70 year old recently widowed Mom triple price for concert tickets, changed the date, offered no refund or exchange. Mom wanted to surprise our family during our visit with tickets to James Taylor, a family favorite. She thought she was buying from Tanglewood, but she reached a third party site. She paid $109 each for 4 lawn seats marked $29 along with a $116 service fee. That’s ok if the concert happens or there is adequate customer service. The date moved from the July 4th holiday to a random Tuesday (8/31) evening during the school year. My wife, daughter and I live in Miami and cannot travel to Massachusetts at that time. Box office ticket sales offered no customer service for the $116 service fee. In fact, they told my mother to sell the seats on stubhub, but she feels terrible selling $29 seats for $109 so she mailed them to me. The company refuses to speak with me or listen to my mother’s story. They simply hang up the phone. SAVE YOURSELF THE HASSLE. Buy tickets ANYWHERE else.
3 weeks after my payment I have no tickets. I tried calling their number and was sent to another number where I just heard music for over 2 hours. I called back on the original number and said that I wanted to speak to someone, they said they were going to transfer me again. I asked them not to as I had just been on hold for over 2 hours. Their response “I don’t care if you have to wait five hours I’m transferring you”. WOW I then emailed their customer service and have had no response at all. I believe this is a scam site, avoid at all costs.
This company is only run by one person it sounds like a fat ass sitting home taking our MOney….ITS MY MONEY ASS I WANT IT BACK YOU SHOULD BE A Shame OF YOURSELF STEALING MONEY THATS NOT URS …..THAT WAS MY KIDS MONEY I WORK HARD FOR THEM FOR YOU TO REFUSE TO GIVE IT BACK MAKE US WAIT EVERY 60 DAYS NOW ITS A YEAR AND NOT EVEN MY BANK CANT DO ANYTHJNG CAUSE OF THE 3MONTHS PASS……EVERYONE ELSE THAT GOT SCAM N NO RETURN OF THEIR MONEY. IS THERE ANY WAY GETTING THE COPS INVOLVED? This guy needs to go down I hope he rots in hell
Do yourself a favor, don’t do business with these people. My concert was canceled from August 2020. Since then I’ve been trying to get a refund on my money. Box office ticket sales refuses to refund my money. Note also that my initial purchase I thought I was buying the tickets from Ticketmaster when they were actually being purchased from box office ticket sales. I didn’t find that out until I receive the tickets. I wanted to cancel them at the time but they wouldn’t allow me to cancel them they said the tickets are nonrefundable. Go somewhere else for your ticket purchase
I’ve been told I’ll have my refund in 60 business days 3 times still no refund. My concert was canceled April 20, 2020. The manager Josh comes across as irritated by my calls as if I call everyday. The artist canceled the event so fans could have their money in this time of need but it’s been 10 months. With so many having the same problem I seriously think a class action lawsuit is reasonable.
Do not ever use this service ,I brought tickets on dec 11 2019 hockey game was canceled due to covid. They refuse to refund my money .I tried to be patient with them but only got a run around. It is now feb 2021 filed a complaint with state attorney General, and the better business burrow. I,m just sorry I ever used them . DON,T MAKE THE SAME MISTEAK I DID!!!!!
This site is nothing but a fraud and a scam! Refused to refund my purchase for a cancelled concert. extremely rude and condescending customer service especially the manager. Josh. Do NOT BUY TICKETS FROM THIS SITE!!!!!!!!!
My event was cancelled due to Covid and I was promised a full refund within 60 days. After multiple phone calls and emails and absolutely horrific customer service, I have gotten nowhere. They clearly have no intention of returning people’s money and are ripping off people during a global pandemic. They should be shut down and charged – what they are doing is criminal. NEVER buy from them and spread the word!!!
Thank-you for your attention to this matter and for the requested refund!
I purchased tickets through this company for an event which was canceled due to COVID. The event was cancelled 5 months ago and I still have not been able to get my money back. Each time I call a new date and time line are given for my refund. The customer service overall has been horrific! Customer service manager is rude and unhelpful!! I can’t believe a company can stay in business with this type of moral code and attitude or lack there of…
Rip off 😠😠😠 Ozzy Osbourne got canceled and I requested my money back and they still have not credited my account yet and because they sold me tickets to somebody named Maryland not me and I want my money back!!!I have turned them into better business bureau and they are not calling them or contacting them either with any response!!!I might have to go out there and visit the company if they don’t answer their phone here pretty soon because I want my $ back!!!
We bought tickets for a musical. FIRST of all, i coordinated my seats to accommodate a disabled person in my party. After the sale was final, they told me they could not guarantee the seats we just arranged. SECONDLY, after the sale went through there was a few hundred dollar “misc fee” my tickets were to be $900 but total came to over $1300. THIRDLY, we are now trying to get a refund for the cancelled event due to covid19 and we have been told it will take 30-60 days for a refund. We do not trust this and we have a fraud dispute currently open with our credit card company.
Rude customer service. Cannot access tickets on either website from the link they send via email. Both websites say, “Website Access is Blocked”. I was told by their representative in an email that, “I have to find a way.” Received an email with the change of event date listed in the subject line, but no message explaining in the email that the event date has been changed! Box Office Ticket Sales told me to call Flashseats about the problem. Flashseats can’t access the tickets either! Flashseats told me the tickets I purchased are resale tickets! I will be very upset if I lose my $250.00! I will report the company to the Better Business Bureau and will tell everyone to STAY AWAY!
We called the box office at the Sunset Center in Carmel CA. My wife did not know she was talking to this third party. She bought tickets and we were charged approx 28% service charge. The event cancelled. We called Josh at BOX Office on the day of the event. He stated then he would refund the tickets. But in 30 days. We said we wanted our money now, Over two weeks after this call we called again. He now states it well be another 30 days. At this time I do not recommend anyone do BUSINESS WITH THIS COMPANY IF YOU WANT A BAD EXPERIENCE THAT I ENCOUNTERED. It is a shame our country lets business run this way. I doubt I will ever see our refund. However I will do all that I can to prevent other people being put in this situation.
I thought I was on the Tanglewood website purchasing tickets. Within an hour a friend said I was scammed so I called Box Office Ticket Sales to cancel but of course I was told the sale was final. I was charged $1,300 for six $44 tickets. ($264 value). I hope this review helps others.
Along with others, we thought we were calling the venue box office. This company has sucked alot of people in with their name. Smart on their part but not on our part in going ahead with the ticket purchase. Exorbitant user and service fees. We did receive the tickets but the show has been postponed due to the coronavirus. There is still the possibility we can use the tickets if the show is rescheduled but there is no refund. A hard lesson learned at $400+. The customer service rep actually hung up on me when I told her I knew that she was following company policy but it was a poor policy.
Horrible. Absolutely Horrible. Called to ask a question on which sections were reserved for an event, and they kept saying, “are you ready to make purchase?”. I said no, I am inquiring on which sections are reserved and which are general admission.. And they hung up. Twice. Worse customer service I’ve experienced in a very long time. Shockingly bad. I wish I could mark below 0.
I called the number which I thought was the venue it ended up being the scammers. They did they told me my ticket price was $69 each for two tickets. They asked me repeatedly if I wanted to authorize my card for the purchase of two tickets at $69 each I advise them yes at the end of the call they sent me a ticket invoice for $182 why so high? I am told them that the venue does not charge that much and is this The arena . They totally misrepresented themselves, and lied and then when I asked for a refund as this was a scam . they said no refunds or cancellations… So they thought. They then sent me two scanned copies of tickets in a PDF format this is not a mobile ticket it is a scanned copy of tickets. When I called and actually got the number for the venue they told me that mobile tickets are not submitted that way and they could not guarantee that those tickets could authorize entry. I Call my bank about the dispute and the same day I sent the dispute over two hours later they sent me a email saying they canceled my ticket and I will be receiving a full refund. Only deal with Ticketmaster. Normally i am smart about this , but the number came up locally as the venue .
I feel I was scammed by Box Office Tickets. I thought I was calling the box office at the venue. The customer service person was willing to be very “helpful”, but little did I know she was being deceitful! I got suckered into paying $638 for 4 tickets that should have been $402. With fees. . Stay far away from them. Tough lesson learned!
Do not ever use Boxofficesales.com! I didn’t even know that I was using them!…I could not make it to the venue so I googled the event online. Then was immediately redirected to boxofficesales.com with the university logo of whom the the venue was owned. Upon purchasing my tickets the sales person was pleasant, but fast talking. I had to interrupt and ask her to explain the fee she vaguely mentioned. I was met with sarcasm and told that she’d just explained it to me so I asked her to repeat what the fees were for again, and she said it was necessary to purchase the tickets online. At which time I informed her that I had not seen any service fees on the website! To make a long story short, I ended up paying and extra fifty dollars for tickets that I could have just gotten up off my ass early in the morning to get, and save some money! !!!???
I also, purchased tickets through them for what I thought would be apprx. $200, when I received my tickets much to my surprise they had added on an Administrative Charge of $100!!! This is not a concert I would have paid that kind of money for. DO NOT buy your concert tickets here. Go through the venue if possible. Box Office tickets will rip you off BIG TIME.
They represent themselves as a legit source for tickets. They are scalpers nothing more. We were charged nearly three times the face value. We paid more for the worst seats in the house than the face value for the best seats. Tickets are still available now as the show starts. I’m tempted to buy new tickets from the real box office so I can actually see the show. Stay away from this site. They should be shut down and put in jail.
I purchased tickets for a play online, and called the number listed upon receiving the purchase confirmation email. I was told my tickets would be at Will Call at the time of the event. They were not. Upon calling from the event, which started at 3pm, they were delivered to my inbox at 2:58, but the tickets were only valid if printed. Obviously as I’m standing in line at a theater with 1 minute to spare a printer is not available. I requested a refund because of the unreasonable circumstances. They refused, but put me on hold for another 15 minutes. Performance was already underway and my tickets were unusable. I was finally transferred to a supervisor who said he would look into it and then promptly hung up on me. When I went to the box office to see if anything could be done, they said they had problems with this seller often and that no one should buy from them. I completely agree.
I paid $162.00 for 2 tickets to a venue I live a few blocks from that cost $25.00 each directly from the venue. This company was reselling tickets you can get at real face value by selecting the venue’s name when googling rather than the artists’ names. Tickets for a General Admission show that cost all comers $25.00 per ticket were being sold by this company with specific rows with varying prices up to nearly $200.00. The venue was ALL General Admission, no matter where you sat. All tickets were sold by the venue for 25.00 each to everyone, including this company, who turned around in a resale scam that you would believe you had seats in a specific row that does not exist in this venue and your choice could cost you up to $200 each for tickets they did, and you could have yourself, bought for the same $25.00 the venue charges for ALL tickets and seating is first come, first served. No specific rows designated in web site tickets from this company website. In fact, the tickets I printed off the web site were real tickets I verified with the venue, with a face value of $25.00 each, that I paid $59.00 each for two tickets, plus fees. I found out from the venue that this company bought those tickets the day I ordered them, after they got my order from their website. So, I paid a total of $162.95 for two tickets I could have walked down to the venue and bought them for $50.00. Had I wanted tickets advertised in a specific row and a specific number of tickets, I would have had to pay up to $200.00 each for 10 tickets, so $2000.00 for tickets the venue would, on their own website, sell you for 250.00. This is all legal, with the possible exception of misleading you into thinking there were specific seats available to you, and making up non-existent rows that were higher in some sections than others. Don’t go near this company. It is a total ripoff.
Don’t use “box-officeticketsales.com” this company is a complete ### of the earth rip-off. They add in huge service fees (~$95)– 2 tickets! And, they will charge triple or more than the going rate. When I discovered what they did, I called them within seconds of executing the transaction on my cell phone and they refused to cancel the order or even let me buy a different set of tickets. Do not ever, Ever, EVER use them to buy a ticket of any type. They will rip you off then refuse to work with you.