Is StubHub Reliable?
You may be wondering “Is StubHub a reliable site?” and rightly so. With so many untrustworthy ticket sellers online, it’s definitely best to do a little homework before you make your purchase. Fortunately, StubHub has an exclusive FanProtect Guarantee in place to ensure that you will have the tickets in your hands in plenty of time for the event. This guarantee also works to protect those who are selling their tickets on the site, by allowing them to set whatever price they want for their seats and never charging a fee just for creating a listing.
Is StubHub a Legit and Reputable Site?
It’s only natural to ask yourself ‘Is Stubhub legitimate?’ before you commit to buying tickets from the site. The fact of the matter is that this company has been around for the last 15 years and they have developed a solid reputation for sending out the tickets that they say they will when they say they will. Stubhub also provides a legitimate marketplace for people who want to sell their tickets online, without having to worry about how to process a payment or get the tickets to the buyer, since the company does all of the work for you.
Although StubHub is not the actual ticket seller, as the broker they take on the full responsibility for ensuring that tickets purchased on their site are totally legitimate, which is proof that StubHub is a reputable site. The site even has a guarantee that if the tickets you buy are fake, you can call their support line from the venue and they will do everything in their power to find you comparable seats right then and there. If they can’t, they’ll refund all of your money, including the cost of the tickets, service fees and shipping and handling charges.
Is StubHub Safe to Buy Tickets From?
If you’re worried about the security of your personal information or about your credit card number being compromised, you can rest assured that when you buy or sell tickets on Stubhub, every possible measure is taken to guarantee your privacy and to safeguard your financial details. The company actually has a Trust & Safety Group that works exclusively on making sure that StubHub is a safe site for everyone who uses it, so there’s never any reason for you to have to worry about these types of risks.
Is StubHub a Trustworthy or Trusted Site?
StubHub is a trustworthy site for locating hard-to-find tickets to events that are listed as sold out everywhere else. The company makes it exceptionally easy to search through available seats and to determine which tickets constitute the best deals. Since they also back up every sale with their FanProtect Guarantee, it’s a lot easier to shop or sell on the StubHub site with confidence that you won’t be taken advantage of by a con artist who’s just out to take your money or your tickets.
Is StubHub a Scam?
Thanks to their lower fees, which seems to be lower than the average ticket site, and the promise of being able to pick your seats, a lot of people want to know, “Is StubHub a scam?” It may be tough to believe, but the truth is that StubHub is a real company that is in good standing with both ticket buyers and sellers. The website really can provide tickets to events that are sold-out, due to the fact that they have such a strong relationship with a number of venues, ticket agents and individual ticket sellers around the country.
What is StubHub's Guarantee?
The Stubhub Guarantee covers anyone who does business on the site, whether they are a buyer or a seller. Stubhub guarantees buyers that they will receive valid tickets before the date of the event and that if the event is canceled, their money will be refunded promptly. Meanwhile, sellers on Stubhub are guaranteed that they have the right to change their asking price on tickets which haven’t yet sold and that they will receive the money from their sale, even if the tickets weren’t received by the buyer, as long as it was through no fault of their own.
How's StubHub Customer Service?
Stubhub customer service is among the best in the business and has been recognized for going above and beyond in their efforts toward ultimate customer satisfaction. If anything goes wrong with your order or if you simply have questions about anything on their site, you can contact Stubhub customer service and they will give you answers or assistance in resolving the issue at hand as quickly as possible. Their chat representatives are available online 24 hours a day, 7 days a week too, so you’re never left hanging simply because it isn’t normal business hours.
Does StubHub Have Any Service Charges?
Any Stubhub service charge is presented before you sign on to sell your tickets or make your purchase. The company has a strict “no hidden fees” policy and they strive to make sure that buyers and sellers are fully aware of any charges ahead of time. When you shop on Stubhub, you can count on the price you see when you search for tickets always being the price that you pay in the end. Sellers will be happy to discover that there is no Stubhub service charge for listing tickets, so you’ll only be charged if your tickets are sold.