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  • We have tried several ticket sites and discovered SeatGeek, a ticket search engine, that analyzes thousands of ticket listings to find you the best value and provide a reliable experience.

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4 Things You Should Know
StubHub Review

1. What is StubHub and is StubHub Legit?

It’s a good idea to check StubHub reviews below to know if StubHub.com is a legit and reliable ticket source. A lot of people today are now looking for a reliable website where they can purchase tickets for whatever event it be. One of the sites that offer ticket sales is StubHub.com. This site is a place where customers can scan for tickets not just for major sports events in your area but also for an upcoming concert and other live entertainment happenings. These consolidated StubHub reviews will eventually guide customers in determining if this online platform will be the best way for them to get tickets. An interesting fact that a lot of people are not aware of is the fact that StubHub.com is owned by another very popular online marketplace which is eBay. The website eBay has been successful in its undertakings, and StubHub aims to imitate the success that eBay has gotten assuring customers that they will do the best that they can to give good service. It is essential to read StubHub reviews to know if the website is not a scam. 

A lot of people immediately seek the help of StubHub reviews to check if this online marketing website is reliable or not. Well, this site is basically where consumers can buy tickets for different events around the country, it is sports or entertainment. But what separates StubHub.com from the other websites selling tickets too is the ability of the consumers to sell tickets as well. Yes, people who have some extra tickets for a certain event can sell those tickets to other customers. If consumers notice, other StubHub reviews are submitted not only by the customers but by the sellers as well. If the tickets are available, then anyone will be able to purchase them. Online ticket purchasing is becoming the trend today because it is convenient, even though the website charges an additional 10 percent for the tickets.

This website is actually a place where customers can scan for tickets for major sports events in your area, upcoming concert, and other live entertainment happenings.

2. What’s Good about StubHub?

Many StubHub reviews show that the primary reason why customers like StubHub is the wide array of ticket choices. This website offers fans the ability to grab seats of their favorite games. The sports events tickets that are being sold on the site are also inclusive, and it even includes all of the major leagues in the country. StubHub.com has made partnerships with different professional teams including all of those in the MLB, MLS, and CFL. Another great feature of StubHub.com is its flexibility when it comes to how customers will be able to receive their tickets. They offer to ship of the stubs for a fee. Customers can also have the tickets ready at the stadium where the event will be held, or they can also print their tickets by themselves at home. This very advantageous feature is very prevalent among most StubHub reviews out today. You might be able to get a saving with StubHub fan code 2017.

Another great feature is its flexibility when it comes to how customers will be able to receive their tickets.

3. What’s Not so Good about StubHub?

As expected, not all StubHub reviews are positive. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. When a few customers reportedly bought tickets from the website, the tickets arrived, and they went to the concert venue. Upon arrival, they found out that the show was sold out and their tickets were invalid which led them to the notion that this website is a scam. But then again, these cases are isolated. Another downfall of StubHub.com is its website navigation. Many customers complain that getting through different pages is quite confusing. And to add to that, the shipping pricing for the tickets are not fixed. This means that the shipping costs for the tickets you bought last week will not be the same to the tickets which you plan on purchasing tomorrow. Some customers can be turned off by these fluctuating shipping fees, and these complaints can be read in many StubHub reviews too.

Many customers complain that getting through different pages is quite confusing.

4. Overall: Is StubHub Good, Reliable, and a Safe Site?

After going through many StubHub reviews, the final verdict is actually on the positive note. If you want convenience and ability to choose from different events, then you can benefit if you use StubHub.com. There is even a phone support if you have any questions and you want to talk to a real StubHub representative. Buying legit tickets will always be easy, and if you have some extra, you can sell them too. If you are interested in checking out which upcoming events in your area might interest you, you can visit their website today.

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Q Is StubHub Reliable?

You may be wondering “Is StubHub a reliable site?” and rightly so. With so many untrustworthy ticket sellers online, it’s definitely best to do a little homework before you make your purchase. Fortunately, StubHub has an exclusive FanProtect Guarantee in place to ensure that you will have the tickets in your hands in plenty of time for the event. This guarantee also works to protect those who are selling their tickets on the site, by allowing them to set whatever price they want for their seats and never charging a fee just for creating a listing.

Q Is StubHub a Legit and Reputable Site?

It’s only natural to ask yourself ‘Is Stubhub legitimate?’ before you commit to buying tickets from the site. The fact of the matter is that this company has been around for the last 15 years and they have developed a solid reputation for sending out the tickets that they say they will when they say they will. Stubhub also provides a legitimate marketplace for people who want to sell their tickets online, without having to worry about how to process a payment or get the tickets to the buyer, since the company does all of the work for you.

Although StubHub is not the actual ticket seller, as the broker they take on the full responsibility for ensuring that tickets purchased on their site are totally legitimate, which is proof that StubHub is a reputable site. The site even has a guarantee that if the tickets you buy are fake, you can call their support line from the venue and they will do everything in their power to find you comparable seats right then and there. If they can’t, they’ll refund all of your money, including the cost of the tickets, service fees and shipping and handling charges.

Q Is StubHub Safe to Buy Tickets From?

If you’re worried about the security of your personal information or about your credit card number being compromised, you can rest assured that when you buy or sell tickets on Stubhub, every possible measure is taken to guarantee your privacy and to safeguard your financial details. The company actually has a Trust & Safety Group that works exclusively on making sure that StubHub is a safe site for everyone who uses it, so there’s never any reason for you to have to worry about these types of risks.

Q Is StubHub a Trustworthy or Trusted Site?

StubHub is a trustworthy site for locating hard-to-find tickets to events that are listed as sold out everywhere else. The company makes it exceptionally easy to search through available seats and to determine which tickets constitute the best deals. Since they also back up every sale with their FanProtect Guarantee, it’s a lot easier to shop or sell on the StubHub site with confidence that you won’t be taken advantage of by a con artist who’s just out to take your money or your tickets.

Q Is StubHub a Scam?

Thanks to their lower fees, which seems to be lower than the average ticket site, and the promise of being able to pick your seats, a lot of people want to know, “Is StubHub a scam?” It may be tough to believe, but the truth is that StubHub is a real company that is in good standing with both ticket buyers and sellers. The website really can provide tickets to events that are sold-out, due to the fact that they have such a strong relationship with a number of venues, ticket agents and individual ticket sellers around the country.

Q What is StubHub's Guarantee?

The Stubhub Guarantee covers anyone who does business on the site, whether they are a buyer or a seller. Stubhub guarantees buyers that they will receive valid tickets before the date of the event and that if the event is canceled, their money will be refunded promptly. Meanwhile, sellers on Stubhub are guaranteed that they have the right to change their asking price on tickets which haven’t yet sold and that they will receive the money from their sale, even if the tickets weren’t received by the buyer, as long as it was through no fault of their own.

Q How's StubHub Customer Service?

Stubhub customer service is among the best in the business and has been recognized for going above and beyond in their efforts toward ultimate customer satisfaction. If anything goes wrong with your order or if you simply have questions about anything on their site, you can contact Stubhub customer service and they will give you answers or assistance in resolving the issue at hand as quickly as possible. Their chat representatives are available online 24 hours a day, 7 days a week too, so you’re never left hanging simply because it isn’t normal business hours.

Q Does StubHub Have Any Service Charges?

Any Stubhub service charge is presented before you sign on to sell your tickets or make your purchase. The company has a strict “no hidden fees” policy and they strive to make sure that buyers and sellers are fully aware of any charges ahead of time. When you shop on Stubhub, you can count on the price you see when you search for tickets always being the price that you pay in the end. Sellers will be happy to discover that there is no Stubhub service charge for listing tickets, so you’ll only be charged if your tickets are sold.

4 Reviews for StubHub Reviews

Kristian

1 Reviews

I did not like the service fee, which is hidden

3/ 5

This was our first time buying tickets from StubHub, and buying from the UK was expensive with the shipping fee. I did not like the service fee, which is hidden, but it did seem comparable to others we compared.

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allenfurs0923419

1 Reviews

They gave us comparable tickets, which were not as good at all

1/ 5

Our experience wasn’t to good. After ordering they said the tickets were not available anymore, so they gave us comparable tickets, which were not as good at all. Not happy!

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Dorota

1 Reviews

Called the day after and was informed that my ordered was cancelled

1/ 5

Ordered tickets for a concert for my hubby 30th bday. Planned a road trip and booked hotels mainly concentrating on the concert. I did not received my tickets…. Called the day after and was informed that my ordered was cancelled. Stubhub did not call me or emailed me about any issues. Terrible service!!! Do yourself a favor- do not order through StubHub!!!!!

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Darrel

1 Reviews

We are now waiting to receive our tickets

3/ 5

The ticket ordering process was okay. I did not like how you had to register and create an account before seeing the total price on our tickets. We are now waiting to receive our tickets in the mail, and I hope they arrived on time.

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Additional Details

  • Safe & Secure Checkout:Yes
  • International Shipping:Yes
  • Ticket Market:Secondary (resale)
  • Buyer Guarantee:100% Guaranteed
  • Service Fees For Buyers: 26-30% Fee
  • Track Shipping:Yes
Show all
  • Ticket Insurance (option at checkout):Yes
  • Free Shipping:No
  • Return Options:None (only if event is canceled)
  • Mobile App: Yes
  • Can I cancel my order?:No
  • PayPal (option for paying): Yes
  • Bid on Tickets:No
  • Can I Sell My Tickets?: Yes
  • Corporate Ticket Program: Yes
  • Rewards Program:No