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I bought tickets to a concert event on Nov28th around 7am, received an email saying “congratulations on your purchase, your tickets will be delivered soon!” 6 hours later received a call and an email saying that I no longer had the tickets Bc the seller no longer had them and to try and find other ones for the dec 1 show.. they STILL withdrew the $430 and told me that it would be 3-5 business days before I saw it... I ended up having to buy tickets from another (clearly more secure and legitimate site) and went to the concert expecting to receive the “100% money back guarantee” they advertise in the corner of their site. I waited, called several times, only to be told “my bank was holding the transaction”. Called my bank, they said there is no such thing that they do, they’ve NEVER heard of a situation unto which that would be true and it not show up on their records, at all. Needless to say, this is DEC 16th and I still HAVE NOT received my refund!! This place is rediculous and the customer service people don’t even know who their supervisors are apparently and now they’ve directed my questions to tickettracker..... I’ve filed a dispute with my bank, hopefully one way or another I’ll get my $430 back!!! Terrible.
