No info available
Let me start by saying when I received my tickets, I was worried something was wrong right away. They sent me PDF copies of tickets which looked like they were not going to work. I emailed and they assured me the tickets were valid. Covid hit and the concert was canceled May 2 2020. I reached and inquired about the refund policy since the concert was obviously not happening. After no response, I followed up again and got a blanket statement that said be patient we need to confirm the concert was canceled. One month passed and no word so I emailed again and they said yes they confirmed the concert was canceled and to be patient while they decided what the best way to handle the situation was. Another month passed, no word so I reached out and asked for my refund again and was given another please be patient email. FINALLY I was sent an email that my refund was being processed and it should take 30 days to get my money. Well, two months have passed and I never heard from them again. I bought tickets from another site for the same concert and was refunded my money MONTHS ago. I JUST WANT MY MONEY BACK! NO CONCERT = NO TICKETS = REFUND.
