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This company does not honor its written guarantee. Event was canceled last week of June and we received email stating full refund to be processed back to the card on file in 2-3 weeks. It is now Aug 27th and we are being told 30-45 more days for a refund of nearly $2,000. I have sent 5 emails and received the same boiler plate language every time to 'be patient'. Don't trust them, they will not honor their written guarantee and they will hold your money!
