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We called the box office at the Sunset Center in Carmel CA. My wife did not know she was talking to this third party. She bought tickets and we were charged approx 28% service charge. The event cancelled. We called Josh at BOX Office on the day of the event. He stated then he would refund the tickets. But in 30 days. We said we wanted our money now, Over two weeks after this call we called again. He now states it well be another 30 days. At this time I do not recommend anyone do BUSINESS WITH THIS COMPANY IF YOU WANT A BAD EXPERIENCE THAT I ENCOUNTERED. It is a shame our country lets business run this way. I doubt I will ever see our refund. However I will do all that I can to prevent other people being put in this situation.
