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Author: jcobine75

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jcobine75

Joined In Feb 2020

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jcobine75 1 Reviews
Abusive

Abusive establishment. We bought our tickets on the way home from the Chiefs championship game thinking we would get a better seat selection being early (the travel package didn't let us choose our seats). They put us on the very top row, in the field end-zone corner, on the 49ers side. Being that we are Chiefs fans and ordered early and paid way more for the package, we are very disappointed and will never use this company again. We made our concerns clear to many levels of MGMT but it seemed to be "out of everyone's hands". The same thing happened to us with the Mexico Chiefs game but, Travis, one of the group managers assured us it was a mistake. We really like Travis and believed him but it turned out that it's just the way they do business. He said sorry many times and was genuinely disappointed in the company he works for. Up until yesterday, many tickets were still available on the #primesport sure that were much better and less expensive than what we paid. The honey badger may not care but a business based on a fan experience should!!

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