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Author: jennifer.lines33

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jennifer.lines33

Joined In Mar 2020

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jennifer.lines33 1 Reviews
you cannot get a refund if event is re-scheduled and you cant make the new date

I didnt realise Viagogo were re-sellers when i booked tickets for an event abroad. After i bought my tickets i then bought flights and hotel for the event. A few weeks later the event is re-scheduled due to band member health problem. I called viagogo and explained i will lose all of the money i spent on flights and hotel, and i cant afford to pay for 2nd lot of flights and hotel, however they said we are a re-seller. We cannot refund you. You can re-sell your tickets on our website. My tickets did not re-sell, even when i dropped the price. The event had been re-scheduled from a saturday night to a monday night. Hopeless. Ebay and Amazon are re-sellers, if you have a problem with a seller they help you. Why are viagogo exempt from this? i googled the only info i had about the seller. They were named in the paradise papers. Corrupt fraudulent horrible people. dont use Viagogo.

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