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WHAT A SCAM!!! Placed an order (#19479128) for Disney World in early Jan. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. Obviously Disney World CLOSED due to covid. I was offered an extension, which does nothing for me because 05/25 was my original travel date. Customer support phone line does nothing and email rep gave me an abrupt "No refunds will be offered" with no additional information. Their website is currently unusable and asks you to fill out information to get contacted. What a scam. DO NOT WORK WITH THEM. I ordered through AAA. And as a member, I'm frustrated. I will gladly update my review if i could get ANY support from Ticket Monster
