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I planned over a month in advance to take my family to the NHRA Arizona nationals on March 26th. I found tickets and purchased them for over $700.00 on February 19th. My order was confirmed 2 days later. On the morning of March 25th I still did not have my Tickets in my account. I started a support chat and had to wait about 30 mins. The chat representative was very help full looking up my account. At this time I find out my tickets are coming from a third party and she has sent them a message to transfer the tickets immediately. I was then told the tickets will show up by the next morning. 5:00 am on March 26th I wake up and no tickets. I call seat geek and get an agent on the phone. I get the same response let me call the third party to transfer your tickets. I asked what are you going to do when I don’t get my tickets and the event starts in 2 hours. I was told my tickets will show up and to let them make some calls. The call ends and I stuck waiting to see if I have tickets to go to an event that my family has been looking forward to for months. 30 mins later I get a text saying they are going to give me a refund because they can’t get my tickets and there are no comparable tickets available. This company does not care about you or your event. Find another company to use that has good customer service.
