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I purchased tickets for Paw Patrol in SA before the start of Corona virus. Just after Corona struck world wide, Viagogo advised by email of cancellelation of the event. Despite numerous emails requesting a full refund, there was always an excuse. Eventually, about 4 months later I was told I would receive a voucher, to be used for any upcoming event. I was not given a choice. There was no offer of a refund, despite my earlier claims. Their service sucks. DO NOT USE THEM UNLESS YOU WANT A VERY BAD USER EXOERIENCE
