Joined In Oct 2021
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Pretty much everything everyone else is saying about StubHub is true! Back in Jan or Feb 2020 I bought several tickets to Bonnaroo - which of course was cancelled because of Covid-19. It was over $2000! At first they were like - Oh its only postponed, so you can hang on to them and they'll be good for Bonnaroo 2021 or you can re-list them...No Refund. So, I re-listed them...Sold them (for less than what I paid but what can you do?) Now, That means StubHub was paid twice at this point once when I bought the tickets and again when these other people bought them - Then of course Bonnaroo was cancelled AGAIN! Was I given a refund - No! I was offered 120% credit for my original purchase towards tickets to other $#!T...That was like $3000 worth of CREDIT on StubHub! But, I think there was enough of an uproar with people that the beginning of last month (Sept. 2021) They said finally - OK. You guys can choose to either keep your 120% credit or request a refund in the original amount. To which I immediately selected "Give me my god-d@mned money back!" They said - "Refunds will take around 30 DAYS to process!" Well...I still haven't recieved my refund and I am getting increasingly concerned that I probably won't - EVER!!! They are liars! And thieves! Someone on Reddit was talking about a Class Action Lawsuit - I don't think that is a bad idea! Companies making money hand over fist should NOT be allowed to treat customers this way! And I know I had tickets from Ticket Master that were refunded in a timely manner- Vividseats I have some issue with as well but StubHub is the WORST! So, I don't know, do your research before going to a 3rd party ticket site - And be very leery of StubHub!