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We purchased 3 tickets to the Baltimore Orioles Mother’s Day game only to find out at the stadium that what was sent was 2 tickets and a parking pass. We had to purchase another ticket, could not sit together on Mother’s Day. The following day, after being on hold for MORE THAN AN HOUR, we were told that it would be investigated and we would be contacted within 4 days. Well, you guessed it…9 DAYS LATER AND NOTHING, ZIP, ZERO, NADA. SO here I sit on hold yet again, this time the robo message says to expect a GREATER THAN 2 HOUR WAIT! This is utterly and totally absurd! There is no other way to contact this company. All we want is a refund of the ticket price as well as attached fees. If I could bill them for my time I would. Following this we will no longer use stub hub and have already been warning our many friends and family members about this company. If I could give NEGATIVE 10 stars in ratings I would!
