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I purchased 2 tickets for Bon Jovi concert in Sacramento,CA for 6/13/20 and was told that no refunds unless performer cancels.....I paid $4951.92 for front row seats. Well Covid hit and I was calling every month (spoke to "Josh" who was very rude and condescending). When Jon Bon Jovi cancelled and Box Office Ticket Sales said I would have to wait 60 days after original concert date. Well....I continued to call & was told the same every month...wait 60 additional days. Finally when I called in October 2020 Josh said they had emailed me a message (of which I did not receive anything)...so after talking to him I received the email. It stated "they deal with every cancelled event in the US & Canada & are trying to work on the refunds...or I can take a 120% credit to another concert. Hell no...I WANT my money back. They are a rip-off & lie about what they offer...DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!!
