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I thought I was on the Ordway Website ordering tickets to a play over one month in advance. I saw the price was high, over $500.00 a ticket. My wife wanted to go so badly I continued on to order tickets. After I hit the Order button, I was able to see a $390.00 Service fee was charged to my account also for a total of $1658.00 for two seats I can still get today for $222.00 at the Ordway site (I thought I was on in the first place). I immediately attempted to get a refund. No-Go on that. Keep in mind this event was over one month away and I would have been refunded ticket prices and not the service fee ($390.00). I spent hours on hold to get to the customer service department. Stephanie was a real Jerk to deal with. She told me our conversation was being recorded. I requested a transcript from Stephanie but she promptly refused to comply. I did file a dispute with my credit card company for the $390.00 Service Fee. This is not the end but just the beginning of a long process using all the legal tools I have.
