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I ordered tickets a month in advance with a guaranteed delievery date of 72 hrs prior to the event. I called 72 hrs ahead to ticketnetwork and was assured I'd have them by the end of the day, which didnt happen. I called the next day and was assured again and told they would be expedited and emailed by the end of the day, which didnt happen. I called the morning of the event and was again assueed i would have them by the event time. Ticketwork contacted me 7 hrs prior to the event to inform me my tickets weren't available. They have 100% guarantee so I was able to get a refund, even though it has been 3 days now and I still dont have a credit on my card and didnt go to the event. Overall, I'm very disappointed as is the rest of my family who was looking forward to the event. Not to mention all the time spent calling to get statues of the tickets that never came. I will not be using them in the future for tickets.
