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Along with others, we thought we were calling the venue box office. This company has sucked alot of people in with their name. Smart on their part but not on our part in going ahead with the ticket purchase. Exorbitant user and service fees. We did receive the tickets but the show has been postponed due to the coronavirus. There is still the possibility we can use the tickets if the show is rescheduled but there is no refund. A hard lesson learned at $400+. The customer service rep actually hung up on me when I told her I knew that she was following company policy but it was a poor policy.
