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What a horrible experience. I oredered tickets through Ticketmaster resale as i trusted the Ticketmaster brand. But when i didn't receive my tickets in the mail, i tried to reach out to customer service 8 days before the event. But the customer support line for "ticketmaster resale" had a voicemail stating "phone support is not available at this time. please email customer service at...." but then when i emailed, i could not get a response either! I called the regular ticketmaster support line and they told me they are a different company than "ticketmaster resale" and could not help me. Really??? then why do you lend your brand and logo to a company who will rip people off??!! I NEVER got my tickets so had to go onto Vivid Seats to buy new tickets and got my tickets sent to me FEDEX overnight (go Vivid Seais! Five starts from me). THEN, i got a confirmationv via email for WILL CALL from yet a third party company than "ticketmaster resale" for my original tickets but the email came on the day of the concert FIVE hours after the concert started. Shake my head. So, basically, i never got my tickkets but they charged my credit card and say they had my tickets at Will Call, albiet 5 hours after the concert started. Shake my head. DO NOT BUY TICKETS THROUGH TICKETMASTER RESALE. YOU WILL GET RIPPED OFF!!!!!
