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Do not use this company – they will take your money for months and not give you your tickets. They do not have the tickets available that they list on their website. I bought 12 tickets to a show from Ticket Network over a month ago and immediately received 8 of my 12 tickets as you would expect from any ticket reseller. The problem is that they did not deliver the other 4 tickets and their customer service reps have been rude, arrogant and just awful to deal with. They continuously lie to me and have refused my request to speak with a manager. They claim that the tickets have not yet been released from the venue which I know is not true as they have delivered 8 of the tickets from the block. Despite this going on for over a month paying 4 times the retail price, they still have not delivered the 4 final tickets. They are telling me I will find out if they have the tickets the day before the event and have basically taken all of the joy out of buying tickets and the event we have planned for our family outing. How do we choose which 4 will not get tickets as it looks like they will not come through? I have already lost hours contacting them and left my phone number for a manager to call me, which has not happened. My guess is that they are going to try and find them from another scalper at the last minute and there is a risk they may not be able to get the tickets. If they had the tickets, I would have sent them already and I know they have been released from the venue. They even tried to reassure me with a money-back guarantee. If I wanted the money and not the tickets, I wouldn’t have bought them – I want to take my family to this show. Obviously something is serious wrong with these final four tickets and the company is behaving suspiciously as 8 of the 12 tickets were delivered and they are being cagey about the final 4 tickets. I regret I did not check this site and these terrible reviews on this company before I made the purchase. I have booked tickets online from all over the world from various suppliers and have never received such dishonest treatment by a supplier. Further, I have never not had the tickets delivered after I paid for them. Buying from Ticket Network is the worst purchasing decision I have ever made.
