The Ticket Factory Review

5 Things to Know Before Buying

Review Updated 1/2/2022

1. Is The Ticket Factory Legit?

Yes, the TheTicketFactory.com is a legit online national ticket provider that was launched in 2007 offering a 100% guarantee on authentic tickets and on-time deliver.

TheTicketFactory.com is the UK’s fastest-growing ticket agent since 2007.

Their team is comprised of people who are passionate about live event ticketing and committed to providing excellent service to customers.

TheTicketFactory is a member of The Society of Ticket Agents and Retailers (STAR), meaning that customers can rest assured that any tickets purchased through TheTicketFactory.com are authentic.

The Ticket Factory has been a qualified member of The Society of Ticket Agents and Retailers (STAR) since 2008 for being a reputable and legit ticket company.

TheTicketFactory.com aims to provide complete customer satisfaction and to provide sellers a place where they can maximize ticket sales.

The best way to contact The Ticket Factory and to get help with questions would be to check out their help page.

TheTicketFactory.com also has extensive knowledge of live events and exhibitions, and they are very responsive to customers’ questions and concerns.

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2. What’s good about The Ticket Factory?

When ordering you will see an option to protect your tickets, which is like extra insurance to cover any major illness and COVID-19.

Another good thing about The Ticket Factory review is that they offer competitive prices on the tickets sold through their website.

They ensure that 95% of their administrative and fulfillment fees are less expensive than their competitors. TheTicketFactory.com is always using its competitors as a point of reference and ensuring that its prices remain on the lower end of the scale.

It looks like The Ticket Factory is partnered with Avanti West Coast Advance Fares to get you 20% off traveling by train.

TheTicketFactory.com tries to make the process of purchasing tickets as easy and enjoyable as possible for its customers.

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3. Any cons (fees, shipping, etc.)?

The only negative aspect found in The Ticket Factory reviews is that tickets cannot be refunded or exchanged, unless the performance is canceled or rescheduled, or unless there is a material change to the program of the event by the venue or promoter.

If an event is changed and becomes different from the event that the customer initially purchased tickets for, the customer would be able to receive a refund.

You will also see The Ticket Factory will add a service fee, which is normal in the ticket industry among most resale sites.

You might see a facilities fee, which isn’t usually much, as show above for ticket to Kings of Leon concert.

They also, will add on a admin fee as shown below.

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4. The Ticket Factory Review Summary

Overall, TheTicketFactory.com seems to be a good online ticket provider.

They provide customers with a safe and secure website for purchasing a huge variety of tickets to live events.

They offer customers an exceptional platform through which they can purchase tickets to a wide array of including music, theatre, family, sports, exhibitions, comedy, and festivals.

TheTicketFactory.com uses the highest level of commercial encryption that is currently available to protect the personal credit card information of customers.

TheTicketFactory.com places a huge emphasis on customer satisfaction, which is why they have been able to grow such a strong customer base and maintain a good, solid reputation as an online ticket provider.

They go above and beyond to ensure that customers have access to the best tickets to the best events at great prices.

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5. Any Good Alternative Ticket Sites?

Our top ticket site we like vs The Ticket Factory is:

Ticket Exchange by TicketMaster

> best for most sporting events and concerts

Why TicketExchange by TicketMaster?

> safe and secure ordering process that’s simple

> 100% authentic tickets that are verified for authenticity by TicketMaster

> tickets delivered within minutes after ordering via e-ticket email delivery

> you can pick the exact seats when buying tickets, which is rare with most resell sites

You get 100% real tickets because every ticket sold is real and accounted for by TicketMaster, so tickets cannot be counterfeited.

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