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Author: alexis_johnston2463

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alexis_johnston2463

Joined In Dec 2017

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Stick with Stubhub or Ticketmaster

I purchased theater tickets the day of the performance and never received them! I had to call customer service 4 separate times over the course of the 4 hours leading up to the play and was continually told that my tickets should arrive within the next 30 minutes - 1 hour. Finally, 1 hour before the start time I was told that I should have just received my tickets as it showed up as sent on the company's end. Well I never received anything! To make matters worse it has been 2 weeks and now the company is refusing to issue me a refund. Horrible horrible customer service and a downright scam. Do yourself a favor and steer clear.

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