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Bought tickets from Vivid, the confirmed my purchase and said I would get an email from ticketmaster to accept the transfer. No email arrived. Called Vivid 30 minutes before the show, they spent 45 minutes trying to get me an email, nothing. Theatre closed the doors and I never received tickets. I asked for a refund, they said they would investigate. Next day they called to say they have proof tickets were delivered and they will not refund. We paid $311.92 for tickets we didn’t receive. I’ve file BBB complaint and disputed charge with my credit card company. Buyer Beware!!!
