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On Dec. 22, 2019, I was purchasing a ballet ticket for the event to take place in January 2020. I chose the exact date and paid a pretty hefty price. A few moments later I received an email confirmation stating that I "successfully" purchased a ticket for July 2020! I would never plan that far in advance. Looks like their scam scheme is to sell fake tickets with a far off date so that the refund would not be possible. I contacted their customer service right away - they flat out refused to refund me. I tried to send several emails - they kept sending robotic refusals in response. Now trying to get this resolved by paypal. I will never use this company and do not recommend anyone to use them either. Terrible people.
