BigStub Reviews 2019 | Is BigStub Legit & Reliable Today?

1. What is BigStub and is BigStub Legit?

BigStub.com is a nationwide network allowing registered companies, licensed brokers, and other trusted individual sellers to resell their tickets to events.

With access to over 10 million tickets for nearly 100,000 events, BigStub.com is recognized as the leading vendor of premium and sold out tickets to events in the United States, Canada and worldwide. BigStub.com offers tickets to concerts for every genre of music, theatre performances, musicals, plays, Las Vegas shows, and sports games and events.

The tickets sold through their website are accessed in various ways, but Bigstub.com is not affiliated with any box office, team or venue.

NEVER RECEIVED TICKETS

April 3, 2019 6:14 pm

1^{/ 5}

SCAM. Never received the tickets I ordered for a concert I was supposed to attend last night. Called their firm, according to the auto program my order # did not exist. Spoke to a Greg in Customer Support who promised I would receive them between 3-5 yesterday afternoon. Never received them. Am filing a complaint with the Better Business Bureau and will also be filing with Small Claims Court. DO NOT BUY FROM THIS FIRM!

Invalid tickets – fraudulent and misleading company

November 16, 2017 5:39 pm

1^{/ 5}

This site is misleading and fraudulent This site is misleading and fraudulent. I purchased Janet Jackson tickets from them that did not work at the venue. I missed most of the concert and had to buy another ticket. I confirmed with them several times leading up to event as I was concerned there would be an issue with this tickets. They assured me it would be ok despite the fact that it had a different name on the ticket. They also ignored me from customer service as well. I would not recommend nor ever use them again.

Brianne

1 Reviews

We were unable to enter the event with the tickets we purchased

July 21, 2017 6:23 pm

1^{/ 5}

I bought tickets from Bigstub and the entire experience was a complete nightmare. The event was on Sunday and they do not offer customer service on a Sunday. We were unable to enter the event with the tickets we purchased, after driving 3 hours to get there. The next day I called to complain and the customer service representative was extremely rude and aggressive. We wasted $200 and 3 hours and I am incredibly disappointed.

Mike

1 Reviews

I received the wrong tickets

March 21, 2017 6:27 pm

2^{/ 5}

I ordered tickets to a Golden State Warriors game three weeks before the game was to take place. I received the wrong tickets so I contacted BigStub. Then told me to contact some other company. I emailed that company. No response. I called that company and they said the would look into it and get me the correct tickets and get back to me. After a week of waiting I called back and said they would probably give me a 200% refund. I said I did not want a refund. My family was expecting to go to the game and I just wanted tickets. He said he would check into this and get back to me. Again, no contact. Finally, on the day before the event I called BigStub yet again. I was told that they were refunding my money and I would not get the tickets. I said that I just wanted the tickets and was told that I could speak to a supervisor. The person I was speaking to, Liset, said that there were two supervisors and she did not know which one would be taking the call. She transferred me and after about 5 minutes a person picked up who said there was no supervisor and he could not help me.

BigStub Reviews

1. What is BigStub and is BigStub Legit?

2. What’s Good about BigStub?

3. What’s Not so Good about BigStub?

The only negative aspect of BigStub review is that they do not own, price or ship the tickets listed for sale on their website.

4. Overall: Is BigStub Good, Reliable, and a Safe Site?