Is TicketCity Legit, Reliable & Safe in 2021?
8 Things to Know Before Buying
Review Updated 9/27/2021
TicketCity has been a legitimate online ticket resale site started in 1990 with over 20 years in business with an A+ rating from the Better Business Bureau (BBB.org).
With our positive experience, you might see some negative TicketCity reviews online to be aware of, which common complaint is the 24% service fee.
TicketCity.com provides a safe and secure platform to buy premium tickets to over 100,000 events around the country serving over 1 million customers.
TicketCity has been in business for 0ver 20 years, helping over 1 million clients, so TicketCity is a legit and safe ticket exchange today.
As you can see, TicketCity has an A+ rating on BBB.org and has been an accredited business since 1996.
They have been a reliable and safe source for tickets since 1990 and were one of the first tickets companies to sell online.
TicketCity.com has a good reputation for being a legit and reliable source of premium tickets and offers VIP and floor seats to bucket list events like the Masters, Super Bowl, and Kentucky Derby.
It’s a good idea to check recent TicketCity reviews below from customers to know if TicketCity is a legit and reliable ticket source.
We found common complaints stating “there is no canceling your TicketCity order after it’s been placed.”
TicketCity, like most ticket resale sites, does not allow any refunds or exchanges after ordering.
The only time you can get a refund is if your event gets canceled and not rescheduled.
One thing to mention in this TicketCity review is to make sure your order is correct because all sales are final with TicketCity.
One way to contact them is to use TicketCity’s Live Chat for help.
You can also, contact TicketCity support team via phone support at 1-800-918-2612.
You can view the status of your ticket order on TicketCity if needed to see any details of what’s going on if you’re worried.
TicketCity can source offline tickets for special requests through their 24 years of relationships in the industry; they are event ticket insiders.
Some tickets offered are e-tickets (electronic transfer), which you can download and use on your phone as entry to the event.
You can save money by using TicketCity discount codes (up to $100 off) that are available.
It offers guest checkout, instant download tickets, 3D seat view maps, is mobile friendly and accepts all major credit cards and PayPal.
They also offer phone and live chat support seven days a week.
Another positive is TicketCity offers custom VIP event packages for special events.
TicketCity’s service fees can be up to 24%, but given that most resale sites have similar fees, the total price is usually comparable to other ticket sites.
Given that TicketCity provides customers access to the best tickets at the best prices, their service charge seems to be reasonable compared to others.
Overall, our TicketCity is a good online ticket provider for most sporting events, concerts, and theater shows in the US.
They offer customer service and support seven days a week, to assist customers in any way, shape or form possible to ensure a pleasant buying experience.
TicketCity.com values its customers and goes above and beyond to make sure that they have access to a huge inventory of tickets to sports games and events.
Every ticket sold by TicketCity.com is guaranteed to be valid and authentic and delivered on time; refunds are provided for canceled events.
TicketCity.com also does its’ best to provide customers with the safest and most secure platform for purchasing tickets today.
TicketCity has done a good job during the Covid it appears to refund all customers.
One thing we noticed with many TicketCity reviews is TicketCity’s good ticket selection and reasonable prices compared to other ticket sites.
Compare all our top 3 ticket sites below for the best deal.
> best price guarantee and up-front pricing (no service fees)
> grades every ticket from sellers based on price and seat quality
> options to pay w/ PayPal or zip (4 interest-free payments)
> ticket search w/360-degree seat view
Why TicketExchange by TicketMaster?
We have tested Ticket Masters Resale and got overall positive feedback from most Ticket Master reviews.
> safe and secure ordering process
> 100% authentic tickets that are verified for authenticity by TicketMaster
> tickets delivered within minutes w/ e-ticket email deliveries
3. Vivid Seats
> largest independent secondary ticket marketplace to live events
> the official ticket provider of ESPN
> good prices compared to most ticket sites
> voted best in-house customer support team
> extra event protection add-on at checkout (100% reimbursed if an accident)
We did compare TicketCity vs StubHub because some might ask, what’s the real difference, and is StubHub a legit site?
StubHub seems to have a larger selection of tickets to choose from to events in over 50 countries, while TicketCity has events in just the US.
Also, TicketCity service fee is 30% and StubHub’s service fee is the same at about 30%, but can vary from time to time.
Share your TicketCity review below.
Your feedback matters.
Tickeycity sold me a $266 reserved parking spot that didn’t exist. We were instructed to print our “ticket” to present at the venue. What a farce. It was a waste of paper not to mention a collasal waste of my precious fixed income 💰 money. The entire venue was free and general parking.. we weren’t the only people that paid for nothing. How is this ok? ????
The tickets I ordered for an upcoming baseball game were not the cheapest tickets, but they are good seats and they were not available at the venue or box office, so didn’t have much choice.
I had to pay way over the value that was on the ticket stub. I didn’t realize that though at first. I wish I would of looked around first. I guess I have my ticket at least, since venue had none left.
I had a 5 star experience with my order. TicketCity.com had the perfect 4 seats together. They arrived on time via mail. Had no issues with them at the venue, and the concert was a blast!
Finding tickets available wasn’t to hard using TicketCity, but finding a good price was. All the good tickets sold out fast through the venue, so we had no choice but to choose the resale market. I give it 3 stars because the price for premium tickets and service fees were to high.
The whole experience of finding tickets to getting them in the mail went better then I expected. Thank you to TicketCity and you guys for the review.