Bought tickets over 3 yrs ago. Show was canceled but they continued to list it as postponed so they wouldn’t have to refund people their hard earned money. They continue to ignore our requests to speak with a human or offer an explanation for why we bought tickets in return for a service that never was and they refused to refund our money and continues to list the show as postponed. It’s not postponed its canceled for good and therefore opens it up for a refund minus there inconvenience fee. Never use this fraud of a place because you will end up paying for literal nothing.

Covid has everything messed up. I bought Justin Bieber tickets back in 2020. The 1st concert was cancelled, due to Covid. Then, Biebs rescheduled the concert. The venue then changed. Goodseattickets.com was contacted for 2 years to make the previously bought tickets still valid. The two arenas obviously dont have the same seating though. Goodseattickets NEVER responded IN 2 YEARS!!!!!!! My money was refunded. The concert is in less than a month. All of the good tickets are sold out or have doubled or tripled in price. Now, I have no tickets and cant afford new tickets. I did nothing wrong. Im the one being punished though!!!!

I purchased 10 tickets to the Black Crows concert in the Woodlands, TX. They were all together in the same row. The tickets finally came in. 6 were in row W, and 4 were in row T. I emailed and tried to call. They did not correct the mistake. The night of the concert, the box office said the 4 tickets in row T were no good. They said I had to call Goodseats to have them send me legit tickets. Goodseats never answers their phone. I asked the box office if anyone else had checked in to those seats, they said yes. The tickets I had in row T were sold at least twice. I have to buy 4 more tickets. I have tried emailing Goodseats and calling. They refuse to reply to my email or call me back. This has been the worse experience I have ever had purchasing tickets. I go to concerts several times a year. I would never use Goodseats again. I have filed a claim with the BBB. I have spent a lot of time trying to get the right tickets and now trying to get a refund for the fraudulent tickets I was sold. STAY AWAY FROM “GOOD”SEATSTICKETS

Due to the COVID pandemic, the show I bought tickets for was rescheduled for 2021, Good Seat Tickets didn’t even offer the option of a refund unlike every other site that I bought tickets for this year. I will never use this site to get tickets again and neither should you.

i have contacted them 5 times about a return of payment on a cancelled event that was a Christmas gift ($426.57) and I have never been contacted …next email – 7 news complaints …… ridiculous…just return correspondence. If we ran our business this way – we would not be in business very long –

I am out $463.00 from this scam of a site. Horrible customer service. No response to the 3 online requests and the 2 phone calls were not productive at all. Still have no tickets after repeatedly being told I did receive them. It was suggested that I get a new email address to be able to receive the tickets. Would never recommend this site to anyone

Good seat will list a low price for ticket at an event but, when you go to check out they almost double the price with hidden fees. When I called in they confirmed this. This classifies them as porch monkey whores.. If you like to get screwed, go ahead and use them.

DO NOT BOOK! They charged my credit card, then sent me an email saying “There’s been an error processing your request”. Still not having heard back from them on the day of the show, we rang them. They said “We’ll send you your tickets in 1hr”. I waited 2hrs and called, they then said “Sorry, there are no tickets left for that show tonight”. They gave me a refund, but why charge me in the first place if you can’t guarantee tickets?!

Do not purchasing tixs from “Good Seats”. Bought 2 tix 2 months b4 the event only to end up calling & arguing with more than 1 cust rep, & supervisor about not receiving my tixs. The same way they took my money, I expected to get my tixs. Long story short, opened a dispute against “G.S” with my bank and got my refund back. Avoid the headache, time, & disappointment of not attending an event because of this vendor.

So here it is—the DAY BEFORE the Jonas Brothers concert AND I STILL DO NOT HAVE MY TICKETS! I bought them on June 9th–paid almost SIX HUNDRED DOLLARS–good seat tickets took the money but I have yet to get my mobile tickets. I have emailed and called many times and have not gotten my tickets! DO NOT USE THIS COMPANY!

We had a terrible experience.We ordered 3 seats but got 3 tix for general admission. Called customer service. Was put on hold for 40 minutes. Then told “touch luck.” Worst experience in my 440 years of buing tickets.

I bought 3 tickets on 7/16/2019. Nowhere on their web site does it say tickets will be e-mailed 2 days before the event. Once I found this out I called their customer service that I was traveling prior to the show and wanted to see if the tickets could be delivered earlier. They promised to do so, but never delivered them after three attempts (everyone lied). I was force to call the credit card people and dispute the transaction. I received a refund from the credit card company no thanks to Goodseattickets. I wouldn’t buy tickets from these jokers even if they were free. I don’t see how they stay in business.

On April 26, 2019, I had bought 6 tickets for The Pink Martini concert in Montreal Maison Symphonique on July 6, 2019 7:00 PM. At the concert entrance, they told us that those tickets are not valid and our seats had been sold to other peoples. You can imagine our disappointment; after 8 hours of driving from New York to Montreal with friends, rent a place to stay, dress up, go to that concert, and find out we cannot get in! This was a very bad surprise and I cannot understand how this could happen.

I ordered 3 Concert tickets from them yesterday and I Never got a email stating saying my. Purchase was complete and I never got a order number or confirmation number and when I called them about it . They’re Customer Service Department was EXTREMELY Rude !! Then They charged my credit card 3 more times for 3 tickets I purchased from another website for The Ed Sheeran Concert In September. I have No Idea how they knew I purchased those tickets from another website ( I used “Cheap Tickets) when I purchased . The Ed Sheeran Concert . So, I’m wondering if they’re working as a 2nd or 3rd party for “ Cheap Tickets “ and that is how they were able to charge my credit card 3 times for that concert ? . My Credit Card Company Called me because of the 3 major charges of the same activity on my account within a 2 hour period!! .My CreditCard Company immediately froze them from charging anything else on my card . I Would Highly recommend NOT to use them !! Never had a experience like this with any other company!!

Ordered tickets several months ago and event is on Sunday and they still have not sent email link to print my tickets. 1st call to them said would be available closer to date of event. Called today 3 days before concert and said 24-48 hours before event. I feel if you took my money right away I should get my tickets right away. I will not be using these people again and do not recommend them.