GoodSeatTickets Reviews

Is GoodSeatTickets Legit & Reliable in 2021?

1.0/5 13 Reviews Add Review

GoodSeatTickets Review 2021

5 Things to Know Before Buying

Review Updated 9/27/2021

1. Is Good Seat Tickets Legit? is one of the largest ticket exchanges on the internet, providing customers with a huge selection of the best possible seats to events, even when tickets to an event have been sold out from the box office venue. offers customers good seats and good prices, but we are on the fence about this website with the recent reviews (see our top alternative ticket sites below).

They have a team of dedicated professional who is always working hard to ensure that customers have access to current information about ongoing and upcoming live events.

Good Seat Tickets review shows that they provide real-time access to tickets and advanced security so that customers have a safe and secure place to shop for tickets.


is good seat tickets legit website

Is Good Seat Tickets a Legit Site?

Also, you can check our TicketNetwork Reviews 2021 for more ticket savings. offers customers good seats and good prices on tickets.


2. What’s Good about Good Seat Tickets?

The best thing about GoodSeatTickets review is that they offer and stand behind the guarantee that all tickets obtainable through their website are 100% authentic. ensures that each customer purchasing tickets from their website will receive their ordered tickets or tickets that are comparable to or better than the ones originally purchased. They also guarantee that any tickets ordered will be delivered on time for the event.

is good seat tickets safe website protection

Another good aspect of using is that they do not believe in raising prices dramatically to increase profit margins. They utilize efficient technologies and an innovative business model that allows them to sell tickets at a price that is the lowest in the industry.

GoodSeatTickets accepts these payments; credit cards, PayPal, and PayPal credit as shown below. payment options safe secure

It’s a good idea to see the “Event Ticket Protection” at checkout.


3. Any Cons (service fees, shipping, etc.)?

One negative aspect of GoodSeatTickets review is that orders can be rejected (as shown in customer reviews below).

Also, there are no refunds or exchanges after you’ve placed your order at

The only refunds that happen are when your event gets canceled and not rescheduled.

good seats tickets review all sales final

The exchange is set up in such a way that ticket listing is not updated immediately. They must be updated manually by the seller. This means that tickets may have been ordered by and sold to another customer before you had a chance to submit your order. If this happens, the order you place is rejected.

This can be a let-down if it happens to you, but has customer service representatives who can help you find similar seats at the same price.

reviews good seat tickets fees etickets delivery

Like most resale sites, GoodSeatTickets has a service fee (or hidden fee) that will be added onto at the checkout.

There are some complaints (see below) and fees up to 30% at checkout.


4. GoodSeatTickets Review Summary is an online ticket provider that believes in achieving customer fulfillment for every customer, on every order.

They charge fair prices for the tickets they sell. Their prices are known to be one of the lowest in the industry and emphasizes growing their business without any increases in cost to their customers.

GoodSeatTickets review shows that they are committed to providing their customers peace of mind and an overall enjoyable experience when buying tickets from their website. The guarantee that they offer on their tickets is great, and it shows how trustworthy and reliable is.


5. Any Good Alternative Ticket Sites?

Here are our top 3 ticket sites to compare for the best deal.

1. TickPick

> good for sports, concerts, and broadway shows

Why TickPick?

We have tested and TickPick is legit that has positive feedback overall from other TickPick reviews.

> no hidden fees and easy ordering process compared to other sites

> best price guarantee and up-front pricing (no service fees)

> grades every ticket from sellers based on price and seat quality

> options to pay w/ PayPal or zip (4 interest-free payments)

> ticket search w/360-degree seat view

stubhub vs tickpick reviews savings


2. Ticket Exchange by TicketMaster

> best for sports tickets

Why TicketExchange by TicketMaster?

We have tested Ticket Masters Resale and got overall positive feedback from most Ticket Master reviews.

It’s the official resale site for the NBA, NHL, NFL, and WNBA

> safe and secure ordering process

> 100% authentic tickets that are verified for authenticity by TicketMaster

> tickets delivered within minutes w/ e-ticket email deliveries

is ticketmaster resale tickets legit and safe review


3. Vivid Seats

> good for sports, concerts, and broadway tickets

Why VividSeats?
We have tested and was good for us, although there are mixed VividSeats reviews., but recently rebranded with better support.

> 100% guarantee with safe ordering

> largest independent secondary ticket marketplace to live events

> the official ticket provider of ESPN

> good prices compared to most ticket sites

> voted best in-house customer support team

> extra event protection add-on at checkout (100% reimbursed if an accident)

viagogo vs vivid seats ticket review sites legit


We did compare GoodSeatTickets vs StubHub because some might ask, what’s the real difference, and is StubHub a legit site?

StubHub seems to have a larger selection of tickets to choose from to events in over 50 countries.

Also, GoodSeatTickets’s service fee is about 30% and StubHub’s service fee is about the same at 30%.


Click here to share your GoodSeatTickets review below.

Your feedback matters.

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Q Is GoodSeatTickets a Legitimate Website? seems to be a legit and reputable website that is currently an accredited business on with an overall "A-" rating.

Another plus is the "Event Ticket Protection" that allows you to receive a refund (make sure to check fine print though on how it works).

Make sure to read recent GoodSeatTickets reviews by customers below to make sure they are still safe.

Q Is GoodSeatTickets Reliable?

“Is a reliable site to buy tickets from?” is one of the most common questions asked about the company, which is likely due to the fact that their pricing and policies almost seem too good to be true. started in 2009 and is indeed a reliable website that is perfectly capable of delivering on its promises.

Q What is GoodSeatTickets Service Fees?

The service fee or charge for buying tickets from is currently about 30% of the subtotal, which is on the higher end compared to other ticket sites today.

The service fee is indicated in a breakdown of the total ticket price after you enter your credit card or PayPal information, but before you confirm the order.

13 Reviews for GoodSeatTickets Reviews

scottaackley5 1 Reviews
Horrible customer service

I purchased 10 tickets to the Black Crows concert in the Woodlands, TX. They were all together in the same row. The tickets finally came in. 6 were in row W, and 4 were in row T. I emailed and tried to call. They did not correct the mistake. The night of the concert, the box office said the 4 tickets in row T were no good. They said I had to call Goodseats to have them send me legit tickets. Goodseats never answers their phone. I asked the box office if anyone else had checked in to those seats, they said yes. The tickets I had in row T were sold at least twice. I have to buy 4 more tickets. I have tried emailing Goodseats and calling. They refuse to reply to my email or call me back. This has been the worse experience I have ever had purchasing tickets. I go to concerts several times a year. I would never use Goodseats again. I have filed a claim with the BBB. I have spent a lot of time trying to get the right tickets and now trying to get a refund for the fraudulent tickets I was sold. STAY AWAY FROM “GOOD”SEATSTICKETS

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aransoul72 1 Reviews
Doesn't Deserve a 1-star

Due to the COVID pandemic, the show I bought tickets for was rescheduled for 2021, Good Seat Tickets didn’t even offer the option of a refund unlike every other site that I bought tickets for this year. I will never use this site to get tickets again and neither should you.

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mtngirl2925 1 Reviews
Are you EVER going to contact me (after 5 emails) regarding a refund.

i have contacted them 5 times about a return of payment on a cancelled event that was a Christmas gift ($426.57) and I have never been contacted …next email – 7 news complaints …… ridiculous…just return correspondence. If we ran our business this way – we would not be in business very long –

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debbtu74 1 Reviews
Worst experience ever

I am out $463.00 from this scam of a site. Horrible customer service. No response to the 3 online requests and the 2 phone calls were not productive at all. Still have no tickets after repeatedly being told I did receive them. It was suggested that I get a new email address to be able to receive the tickets. Would never recommend this site to anyone

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key2enjoy92 1 Reviews
Good seats tickets

Good seat will list a low price for ticket at an event but, when you go to check out they almost double the price with hidden fees. When I called in they confirmed this. This classifies them as porch monkey whores.. If you like to get screwed, go ahead and use them.

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DO NOT BOOK! They charged my credit card, then sent me an email saying “There’s been an error processing your request”. Still not having heard back from them on the day of the show, we rang them. They said “We’ll send you your tickets in 1hr”. I waited 2hrs and called, they then said “Sorry, there are no tickets left for that show tonight”. They gave me a refund, but why charge me in the first place if you can’t guarantee tickets?!

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nmartinez70751 1 Reviews
Worst experience ever!

Do not purchasing tixs from “Good Seats”. Bought 2 tix 2 months b4 the event only to end up calling & arguing with more than 1 cust rep, & supervisor about not receiving my tixs. The same way they took my money, I expected to get my tixs. Long story short, opened a dispute against “G.S” with my bank and got my refund back. Avoid the headache, time, & disappointment of not attending an event because of this vendor.

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jshinsky6685 1 Reviews

So here it is—the DAY BEFORE the Jonas Brothers concert AND I STILL DO NOT HAVE MY TICKETS! I bought them on June 9th–paid almost SIX HUNDRED DOLLARS–good seat tickets took the money but I have yet to get my mobile tickets. I have emailed and called many times and have not gotten my tickets! DO NOT USE THIS COMPANY!

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dr.rutberg97 1 Reviews
ordered seats, got GA

We had a terrible experience.We ordered 3 seats but got 3 tix for general admission. Called customer service. Was put on hold for 40 minutes. Then told “touch luck.” Worst experience in my 440 years of buing tickets.

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rgee47 1 Reviews

I bought 3 tickets on 7/16/2019. Nowhere on their web site does it say tickets will be e-mailed 2 days before the event. Once I found this out I called their customer service that I was traveling prior to the show and wanted to see if the tickets could be delivered earlier. They promised to do so, but never delivered them after three attempts (everyone lied). I was force to call the credit card people and dispute the transaction. I received a refund from the credit card company no thanks to Goodseattickets. I wouldn’t buy tickets from these jokers even if they were free. I don’t see how they stay in business.

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yjavadi56 1 Reviews
Invalid Tickets

On April 26, 2019, I had bought 6 tickets for The Pink Martini concert in Montreal Maison Symphonique on July 6, 2019 7:00 PM. At the concert entrance, they told us that those tickets are not valid and our seats had been sold to other peoples. You can imagine our disappointment; after 8 hours of driving from New York to Montreal with friends, rent a place to stay, dress up, go to that concert, and find out we cannot get in! This was a very bad surprise and I cannot understand how this could happen.

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gfleisch165 1 Reviews
Horrible Experience

I ordered 3 Concert tickets from them yesterday and I Never got a email stating saying my. Purchase was complete and I never got a order number or confirmation number and when I called them about it . They’re Customer Service Department was EXTREMELY Rude !! Then They charged my credit card 3 more times for 3 tickets I purchased from another website for The Ed Sheeran Concert In September. I have No Idea how they knew I purchased those tickets from another website ( I used “Cheap Tickets) when I purchased . The Ed Sheeran Concert . So, I’m wondering if they’re working as a 2nd or 3rd party for “ Cheap Tickets “ and that is how they were able to charge my credit card 3 times for that concert ? . My Credit Card Company Called me because of the 3 major charges of the same activity on my account within a 2 hour period!! .My CreditCard Company immediately froze them from charging anything else on my card . I Would Highly recommend NOT to use them !! Never had a experience like this with any other company!!

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dgaubert100 1 Reviews
Want my tickets

Ordered tickets several months ago and event is on Sunday and they still have not sent email link to print my tickets. 1st call to them said would be available closer to date of event. Called today 3 days before concert and said 24-48 hours before event. I feel if you took my money right away I should get my tickets right away. I will not be using these people again and do not recommend them.

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