5 Things You Should Know
TicketsMate Review 2020
1. Is TicketsMate legit?
TicketsMate offers a legit and safe platform for licensed ticket brokers to sell tickets on for sporting events, concerts, and Broadway shows, but…
Keep in mind, TicketsMate charges a 30% service fee to subtotal that’s hidden until the checkout.
Although the tickets are not primarily owned, the company assures all of its clients that the tickets that they sell are all authentic and legit.
Security has also been assured, and so far, there have been no reports on TicketsMate that spoke about the customer’s information is in jeopardy.
There are a lot of customers who wrote in their TicketsMate reviews that they often mistake TicketsMate with Ticketmaster which is another website selling tickets. Both websites are legit companies although there are a few significant differences between the two. But getting past the confusion in the name, TicketsMate is slowly getting more publicity even if the other company is much more famous.
TicketsMate is a secondary ticket broker which means that the tickets that they sell on the website are already added with a markup value, and customers need to pay a certain percentage of service fees too. TicketsMate will tell future customers about what to expect as far as charges go.
2. What’s good about TicketsMate?
Plenty of TicketsMate reviews mentioned the following positives:
> good selection of tickets
> floor seats and courtside tickets for certain events
> FedEx shipping with tracking
The tickets are also delivered accurately through FedEx.
Some TicketsMate reviews also mentioned that for certain events tickets can be picked up right at the event venue.
Also, seats from TicketsMate will be together side-by-side, in less otherwise stated, as shown below.
3. Any cons (service fees, shipping, etc.)?
There were a few complaints that customers had stated in their TicketsMate reviews regarding their purchase.
The common complaints in TicketsMate reviews were:
> higher priced tickets then face value
> service and delivery fees hidden until checkout
> ticket delivery delayed, but still arrived before the event
One common complaint, is TicketsMate charges a 30% service fee.
Also, on the order below, there was a $8.95 delivery fee for mobile entry tickets.
Most resale ticket sites these days on average charge about 30% service fees, so this is actually normal compared to other sites.
There were also TicketsMate reviews some ticket orders could no longer be canceled past a certain point after purchase.
4. TicketsMate review summary
TicketsMate reviews have helped customers know that this company is after a safe website to get premium event tickets.
The prices are not the cheapest, and there are also complaints about their customer service.
But if you look at the reviews, even the negative ones said that they were able to receive their tickets. You can take a look at the website and check the events for yourself.
You can also call them through their hotline and see how well their representatives entertain your questions at TicketsMate.com.
5. Any good alternative sites?
Here’s our top 2 ticket sites we like and use.
1. Ticket Exchange by TicketMaster
> best for sports tickets
Why TicketExchange by TicketMaster?
It’s the official resale site for the NBA, NHL, NFL, and WNBA
> safe and secure ordering process that’s simple
> 100% authentic tickets that are verified for authenticity by TicketMaster
> tickets delivered within minutes after ordering via e-ticket email delivery
> good for concerts, broadway shows, and sports tickets
We have tested TickPick.com and got positive feedback overall from other TickPick reviews.
> no hidden fees and easy ordering process compared to other sites
> ticket search w/360-degree seat view
> grades every ticket from sellers based on price and seat quality
> options to pay w/ credit, debit, PayPal, or affirm (monthly payments)
We did compare TicketsMate vs StubHub because some might ask, what’s the real difference, and is StubHub a legit site?
StubHub seems to have a larger selection of tickets to choose from to events in over 50 countries, while TicketsMate has events in just the US.
Also, TicketsMate service fee is 30% and StubHub’s service fee is similar at about 30% on average it seems, but can vary.
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